Store Manager Mechanical Service Centre

Ultra Tune Osborne Park; Perth; On-site; AUD 85,000 - 100,000; Full time

Benefits offered by this job

4-day week

Salary + incentives

Stable business

Supportive owner

Modern facilities

Great team culture

Job summary

Ultra Tune Osborne Park is seeking an experienced Store Manager to lead our busy automotive service centre in Perth. You will oversee workshop operations, guide staff, and drive performance while ensuring outstanding customer service.

Join a well-established business with a loyal customer base, modern facilities, and a supportive owner. A hands-on leader who develops people and pursues growth will thrive in this role.

Qualifications

• Previous experience managing an automotive workshop or service centre.
• Strong leadership and people management skills.
• Excellent communication and customer service abilities.

Responsibilities

• Lead, coach and develop workshop and front office staff.
• Manage daily workshop operations and workflow.
• Deliver exceptional customer service and resolve customer concerns.
• Monitor productivity, efficiency and profitability.
• Ensure quality control procedures are followed.
• Manage scheduling, rostering and staffing requirements.
• Maintain workplace health and safety standards.
• Build relationships with customers, suppliers and fleet clients.
• Drive sales and business development opportunities.
• Ensure compliance with all company policies and industry requirements.

Skills

Leadership

People management

Customer service

Job description

Ultra Tune Osborne Park is seeking an experienced and motivated Store Manager to lead our busy and growing automotive service centre.

This is a unique opportunity to join a well established business with a strong reputation, loyal customer base and experienced team.

If you're a hands on leader who enjoys developing people, driving performance and delivering exceptional customer service, we'd love to hear from you.

What We Offer

4-day working week

Competitive salary package plus performance incentives

Stable, long established business

Supportive owner

Modern equipment and facilities

Great team culture

About the Role

As Store Manager, you will be responsible for the overall performance and day to day operation of the business. You will lead the workshop team, ensure outstanding customer service, manage workflow and productivity, and drive business growth.

Key Responsibilities

Lead, coach and develop workshop and front office staff

Manage daily workshop operations and workflow

Deliver exceptional customer service and resolve customer concerns

Monitor productivity, efficiency and profitability

Ensure quality control procedures are followed

Manage scheduling, rostering and staffing requirements

Maintain workplace health and safety standards

Build relationships with customers, suppliers and fleet clients

Drive sales and business development opportunities

Ensure compliance with all company policies and industry requirements

About You

Previous experience managing an automotive workshop or service centre

Strong leadership and people management skills

Excellent communication and customer service abilities

Ability to motivate and develop a high-performing team

Strong organisational and problem-solving skills

Sound understanding of workshop operations and profitability

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Mechanical Manager?
• Do you have experience performing automotive vehicle services?
• Have you completed a qualification in automotive mechanical technology?
• Do you have a current Australian driver's licence?

Welcome to Ultra Tune Auto Service Centres - a 100% Australian owned company with over 270 Service Centres Nationally. Ultra Tune provides both private and fleet motorists with a full range of car services, each designed to be performed in a structured series of operating procedures ensuring faster, more efficient and performance enhancing servicing.

Source: This is an extract from the company's own website.

Welcome to Ultra Tune Auto Service Centres - a 100% Australian owned company with over 270 Service Centres Nationally. Ultra Tune provides both private and fleet motorists with a full range of car services, each designed to be performed in a structured series of operating procedures ensuring faster, more efficient and performance enhancing servicing.

Source: This is an extract from the company's own website.

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