Associate Microsoft Cloud Systems Engineer — Melbourne

Data#3 Ltd; Sydney; Presencial; AUD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Data#3 Ltd in Melbourne is seeking an Associate Systems Engineer to support Microsoft Cloud environments across Microsoft 365 and Azure within our Managed Services team. Ideal candidates have around 2 years' experience in an IT outsourcing environment, strong troubleshooting and time-management skills, and a passion for continuous learning.

Microsoft Cloud certifications or relevant IT qualifications are highly regarded, and the role offers pathways to advanced cloud disciplines within a dynamic

Formación

• Around 2 years’ experience in an IT outsourcing environment.
• Experience supporting Microsoft Cloud environments (M365/Azure).
• Microsoft Cloud certifications or related IT qualifications are highly regarded.

Responsabilidades

• Support and analyse customer Microsoft Cloud environments
• Identify opportunities to improve performance, capacity, event and security monitoring
• Troubleshoot incidents and contribute to problem resolution
• Take ownership of customer requests and incidents through to complete
• Collaborate with technical teams, presales and sales
• Mentor and support lower-level support teams

Conocimientos

Microsoft Cloud

M365/Azure experience

Troubleshooting

Time management

Communication skills

Educación

Microsoft Cloud certifications

IT qualifications

Herramientas

Microsoft support processes

Descripción del empleo

Data#3 Ltd in Melbourne is seeking an Associate Systems Engineer to support Microsoft Cloud environments across Microsoft 365 and Azure within our Managed Services team. Ideal candidates have around 2 years' experience in an IT outsourcing environment, strong troubleshooting and time-management skills, and a passion for continuous learning.

Microsoft Cloud certifications or relevant IT qualifications are highly regarded, and the role offers pathways to advanced cloud disciplines within a dynamic