Associate Key Account Manager — Data-Driven Growth

the LEGO Group; Sydney; Hybrid; Confidential; Full time

Job summary

The LEGO Group in Sydney is seeking an Associate Key Account Manager to support the Channel Director and KAMs, driving growth through strong cross-functional collaboration with marketing, finance and operations.

You will analyze sales performance, forecast and customer trends to generate commercial insights, build plans, and turn strategy into measurable execution while maintaining a trusted relationship with key customers. This 14-month FTC role offers hybrid work and learning opportunities.

Qualifications

• Ability to generate commercial insights from data and translate analysis into actionable recommendations.
• Strong analytical capability with proficiency in Excel and experience working with sales, forecast, or customer performance data.
• Growth mindset with a proactive, solutions-focused, and can-do attitude.
• Ability to influence a range of stakeholders.
• Track record of effective relationship building.
• Financial acumen and analysis with the ability to draw recommendations and conclusions.

Responsibilities

• Provide support to the Channel Director and Key Account Managers and are a central point of coordination and communication for the team both internally and externally. Proactively manage priorities, timelines and key business activities.
• Assist the Key Account Managers in preparation for and follow up from account meetings to ensure actions are executed and aligned to the strategic direction set for the account.
• Generate commercial insights through analysis of sales performance, forecasts, inventory, promotional activity and customer trends. Identify opportunities and risks and provide recommendations to support the plans that are adapted to the specific needs of the business and the customer.
• Undertake reporting including track and report Consumer Sales, Selling In, Sell through rates and other KPI measurements.
• Build strong collaboration with the Marketing, Finance and Operations team to support the sales initiatives.
• Create Planograms, participate in Customer Business Planning, recommend range assortments, customer investment decisions and turn strategy into a measured execution.
• Liaise between Customers, Order Management and Warehouse to ensure seamless communication and timelines are achieved.
• Ensure Trade Marketing executions and activities are implemented and deliver the LEGO Brand Values.
• Support the growth of omnichannel business by monitoring eCommerce performance, digital execution and online availability, ensuring a consistent LEGO shopper experience across all customer touchpoints.
• Build strong working relationships with key customer stakeholders and become a trusted day-to-day contact for assigned activities.
• Drive continuous improvement by simplifying processes, improving reporting and enhancing ways of working across the team.

Skills

Data analysis

Strategic thinking

Relationship building

Stakeholder influence

Education

Bachelor’s degree in business or related field

Tools

Excel

PowerPoint

Job description

The LEGO Group in Sydney is seeking an Associate Key Account Manager to support the Channel Director and KAMs, driving growth through strong cross-functional collaboration with marketing, finance and operations.

You will analyze sales performance, forecast and customer trends to generate commercial insights, build plans, and turn strategy into measurable execution while maintaining a trusted relationship with key customers. This 14-month FTC role offers hybrid work and learning opportunities.