Associate Key Account Manager (14 Month Contract)

Lego; Sydney; Híbrido; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Descripción de la vacante

LEGO Group in Sydney seeks an Associate Key Account Manager for a 14‑month fixed‑term contract to support the Channel Director and KAMs. You will coordinate cross‑functionally, analyze sales trends, and develop strategic plans to grow major accounts while ensuring a strong LEGO shopper experience.

You will collaborate with Marketing, Finance, and Operations, manage timelines, and drive omnichannel initiatives.

Formación

• Bachelor’s degree in business or related.
• Proficient in Excel, PowerPoint, and MS Office.
• Ability to generate commercial insights from data and translate analysis into actionable recommendations.
• Strong analytical capability with proficiency in Excel and experience with sales or customer data.
• Growth mindset with a proactive, solutions-focused attitude.
• Ability to influence a range of stakeholders.
• Track record of effective relationship building.
• Financial acumen and ability to draw recommendations.

Responsabilidades

• Manage our existing client base and analysing their needs to increase sales
• Conduct site audits to ensure everything is operating as expected on-site
• Develop and maintain strategic business relationships with customer base within major accounts
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of operational and accounts issues by resolving first-line queries and escalating when required
• Document all customer contact information into company systems
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends

Conocimientos

Bachelor’s degree in business

Excel

PowerPoint

Analytical mindset

Stakeholder influence

Relationship building

Financial acumen

Educación

Bachelor’s degree in business or related

Herramientas

Microsoft Office

Descripción del empleo

Are you energized by building strong customer relationships, identifying new business opportunities and driving sales growth while representing one of the world's most loved brands?

We are looking for superstars with a proven track record of driving commercial impact through data-driven insights and strategic thinking – to help bring play to more children!

This will be 14 month FTC role. No relocation assistance is offered for this position. Coverage of benefits for contractual positions may change or vary.

Core Responsibilities

A fantastic opportunity to join and learn from a high performing sales team has become available as an Associate Key Account Manager, you’ll be working with the Channel Director and Key Account Management team which will support, build, and maintain partnerships and create value to drive business growth.

This role will entail a combination of supporting the Channel Director and KAMs with strategic key accounts and strong cross‑functional collaboration both internally and externally. Your willingness to learn as part of a successful and dynamic Sales team is an exciting opportunity! Here you can develop your skills within sales in a market leading multinational company where your individual development opportunities are very broad.

• Provide support to the Channel Director and Key Account Managers and are a central point of coordination and communication for the team both internally and externally. Proactively manage priorities, timelines and key business activities.
• Assist the Key Account Managers in preparation for and follow up from account meetings to ensure actions are executed and aligned to the strategic direction set for the account.
• Generate commercial insights through analysis of sales performance, forecasts, inventory, promotional activity and customer trends. Identify opportunities and risks and provide recommendations to support the plans that are adapted to the specific needs of the business and the customer.
• Undertake reporting including track and report Consumer Sales, Selling In, Sell through rates and other KPI measurements.
• Build strong collaboration with the Marketing, Finance and Operations team to support the sales initiatives.
• Create Planograms, participate in Customer Business Planning, recommend range assortments, customer investment decisions and turn strategy into a measured execution.
• Liaise between Customers, Order Management and Warehouse to ensure seamless communication and timelines are achieved.
• Ensure Trade Marketing executions and activities are implemented and deliver the LEGO Brand Values.
• Support the growth of omnichannel business by monitoring eCommerce performance, digital execution and online availability, ensuring a consistent LEGO shopper experience across all customer touchpoints.
• Build strong working relationships with key customer stakeholders and become a trusted day‑to‑day contact for assigned activities.
• Drive continuous improvement by simplifying processes, improving reporting and enhancing ways of working across the team.

Play Your Part in our Team Succeeding

In LEGO group we put immense pride and enthusiasm into our work. Not only because we love what we do, but because our ultimate purpose couldn’t be more important. Our mission is to inspire and develop the builders of tomorrow by engaging children across the world in positive play and hands‑on, minds‑on creativity.

Working for a leading brand in an ever‑evolving market comes with both its challenges and opportunities. In this new role you’ll have the opportunity to learn from a market leading sales, marketing and operations team and develop your skills in Key Account Management.

Do you know what it takes?

• Bachelor’s degree in business or related.
• You work effortlessly with Microsoft Office, especially in Excel, PowerPoint
• Ability to generate commercial insights from data and translate analysis into actionable recommendations.
• Strong analytical capability with proficiency in Excel and experience working with sales, forecast, or customer performance data.
• Growth mindset with a proactive, solutions‑focused, and can‑do attitude.
• Ability to influence a range of stakeholders.
• Track record of effective relationship building
• Financial acumen and analysis with the ability to be able to draw recommendations and conclusions.

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

We have an exciting position available for an experienced Key Account Manager to join our vibrant, passionate, fast‑paced team in our Hygiene division in Sydney. If you have outstanding people and communication skills and an extreme level of drive & motivation, then we'd love to hear from you.

In this role, you will be managing an assigned customer base across our Hygiene division. Responsible for achieving and exceeding sales quotas, retention, and revenue targets whilst building and maintaining effective relationships with key stakeholders within the business services industry. Conducting regular client business reviews and working closely with the operations team to ensure the services are carried out to the customers satisfaction.

In this role, you will be responsible for:

• Manage our existing client base and analysing their needs to increase sales
• Conducting site audits to ensure everything is operating as expected on‑site
• Develop and maintain strategic business relationships with customer base within major accounts
• Develop proposals appropriate to customers' needs, including product, service and cost options
• Facilitate the resolution of any operational and accounts issues by actively resolving all first‑line queries and escalating where required
• Document all customer contact information into company systems and applications
• Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers

The ideal candidate must possess:

• Previous experience in a similar role
• Ability to balance required field activity whilst managing speedy client response timelines
• Strong selling and negotiating skills
• Versatility to build rapport with stakeholders at all levels
• Excellent