Store Manager – LEGO Certified Store Leader & Experience

Kennedy Consolidated; Ryde; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts across LEGO products

Wellbeing support and EAP

Parental Leave Policy

Career Development & Training

Performance bonuses & recognition

Job summary

Kennedy Consolidated's AG LEGO Certified Store in Macquarie is seeking a dynamic Store Manager to lead daily operations, hit financial targets, and deliver exceptional customer service while upholding LEGO brand standards.

You will mentor a small team, manage inventory and merchandising, schedule staff, and drive in-store activations and online orders with a fun, results-oriented culture.

Responsibilities

• Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
• Oversee daily store operations including inventory management, merchandising, and staff scheduling.
• Develop and implement strategies to enhance customer engagement and satisfaction.
• Monitor financial performance and prepare reports on sales, expenses and profitability.
• Ensure compliance with company policies, procedures and health and safety regulations.
• Conduct regular training and development sessions for staff to improve product knowledge and sales techniques.
• Foster a positive team culture that encourages collaboration and high performance.
• Manage stock levels and make key decisions about stock control.
• Handle customer complaints and queries in a professional manner.
• Provide constructive feedback and coaching to build a high-performing team environment.
• Work with your team to fulfill online orders and execute in-store activations.

Job description

Kennedy Consolidated's AG LEGO Certified Store in Macquarie is seeking a dynamic Store Manager to lead daily operations, hit financial targets, and deliver exceptional customer service while upholding LEGO brand standards.

You will mentor a small team, manage inventory and merchandising, schedule staff, and drive in-store activations and online orders with a fun, results-oriented culture.