Associate Analyst- Organisational Change Management

Unisys; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

A global technology company in Melbourne is seeking a proactive Change Management Assistant. The role involves supporting change management activities, developing communication and engagement materials, and assisting with training sessions. Ideal candidates are detail-oriented, creative, and have a Bachelor’s degree or are final-year students in related fields. This opportunity is suitable for those with minimal experience, offering a platform for growth in a dynamic environment.

Qualifications

• 0–2 years of relevant experience (student projects, internships, part-time roles welcomed).
• Interest in using AI-assisted tools (Copilot, ChatGPT, etc.) for drafting communications.
• Familiarity with dashboard or reporting tools.

Responsibilities

• Support the execution of change management activities aligned with project goals.
• Assist in assessing readiness for change at individual and organizational levels.
• Develop communications and training materials for stakeholders.

Skills

Strong written communication skills in English

Ability to simplify complex concepts

Familiarity with Microsoft Office tools

Creative mindset with interest in design tools

Basic understanding of change management methodologies

Organised and detail-oriented

Strong analytical thinking

Proactive and adaptable

Ability to work independently and collaboratively

Interest in Business Process Improvement

Exposure to enterprise environments or university projects

Education

Bachelor’s degree or final-year student in Communications, Business, Psychology, Organisational Development, Human Resources

Tools

Microsoft Power BI

Adobe Creative Cloud

ServiceNow

Job description

• With guidance, contribute to the execution of OCM activities aligned with project goals and stakeholder needs.
• Assist in assessing readiness for change at individual, team, and organizational levels.
• Support the development of tactics to enable smooth implementation and overcome resistance to change.
• Participate in drafting initiative‑specific deliverables such as change impact assessments, stakeholder analyses, and resistance management plans.
• Help monitor change adoption progress and identify opportunities for improvement.

Communication & Engagement

• Develop clear, engaging, and audience‑appropriate communications (emails, newsletters, intranet content, posters, presentations, etc.).
• Assist in creating multimedia collateral—videos, infographics, brochures—supporting change awareness and understanding.
• Communicate complex ideas in simple, accessible language tailored to diverse stakeholder groups.
• Contribute to training needs assessments and the development of learning materials.
• Support delivery of training sessions for individuals, teams, and leaders.
• Help maintain training assets and update content as needed.
• Work closely with OCM Managers and Leads to ensure alignment with broader change strategies.
• Participate in workshops, feedback sessions, and stakeholder briefings to gather insights and refine approaches.
• Assist with special OCM projects as assigned.
• Support the collection and interpretation of adoption metrics, stakeholder feedback, and other data to inform change sustainment planning.

Required Skills & Capabilities

• Strong written, verbal, and visual communication skills in English; additional languages (especially German, Dutch or other European languages) are a plus.
• Ability to simplify complex concepts and structure messages effectively for different audiences.
• Familiarity with Microsoft Office tools (PowerPoint, Word, Excel, SharePoint).
• Creative mindset with interest in using design tools (e.g., Adobe Creative Cloud or similar) for basic graphic or video editing.
• Basic understanding of change management methodologies (e.g., ADKAR, Prosci, CMBoK).
• Organised, detail‑oriented, and capable of coordinating multiple tasks simultaneously.
• Strong analytical thinking and willingness to interpret stakeholder insights and data.
• Proactive, adaptable, and eager to learn in a fast‑paced, matrixed environment.
• Ability to work both independently and collaboratively with cross‑functional teams.
• Interest in Business Process Improvement, Knowledge Management, or Instructional Design.
• Experience or coursework related to digital transformation, organizational behavior, psychology, or communications.
• Familiarity with dashboard or reporting tools (e.g., Power BI, ServiceNow).
• Experience or willingness to explore AI‑assisted tools (Copilot, ChatGPT, etc.) for drafting communications, analysing data, or enhancing stakeholder engagement.
• Exposure to enterprise environments or university projects involving change, communication, or training.

You will be successful in this role if you have:

• Bachelor’s degree or final‑year student in Communications, Business, Psychology, Organisational Development, Human Resources, or a related field.
• 0–2 years of relevant experience (student projects, internships, or part‑time roles welcome).
• Equivalent combination of education and experience will also be considered.