Associate Account Manager | Hybrid, Growth & Engagement

HOSTPLUS Pty Ltd; Western Australia; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

Development budget

Paid leave over Christmas

Flex leave

Parental leave (20 weeks)

Wellness program

Community service leave

Salary continuance insurance

Long service leave

Subsidised financial advice

Job summary

Hostplus is seeking an Associate Account Manager to strengthen relationships with employers and members, delivering tailored servicing, education, and engagement that support better member outcomes. The hybrid role blends relationship management, education programs, account growth, and stakeholder engagement for a dedicated portfolio of Hostplus employers.

You will build and deliver engagement strategies, use data to drive insights, and represent Hostplus at events while supporting onboarding of

Qualifications

• At least 3 years of experience in a client-facing role, ideally within superannuation or financial services.
• Knowledge of superannuation and the ability to understand employer and member needs.
• Experience developing account management and sales strategies and building strong B2B relationships.
• Ability to analyse data and translate insights and trends for internal and external stakeholders.
• Knowledge of relevant industrial relations and superannuation matters, including State/Federal Awards and EBAs.
• RG146 accreditation is preferred.

Responsibilities

• Build and maintain strong relationships with employers and key stakeholders.
• Develop and deliver engagement strategies across your employer portfolio.
• Deliver workplace and digital education programs for employers and members.
• Identify opportunities to increase employer engagement, membership and funds under management.
• Use employer and member data to understand engagement and portfolio performance.
• Represent Hostplus at industry, partner and stakeholder events.
• Support onboarding and transition of new employers.

Skills

Client-facing experience

Relationship management

B2B relationships

Data analysis

Superannuation knowledge

IR and EBAs knowledge

Education

RG146 accreditation

Job description

Hostplus is seeking an Associate Account Manager to strengthen relationships with employers and members, delivering tailored servicing, education, and engagement that support better member outcomes. The hybrid role blends relationship management, education programs, account growth, and stakeholder engagement for a dedicated portfolio of Hostplus employers.

You will build and deliver engagement strategies, use data to drive insights, and represent Hostplus at events while supporting onboarding of