Assistant Venue Manager - Lead Team, Live Events & Growth

WHH Group; Richmond; On-site; AUD 65,000 - 90,000; Full time

Job summary

RG McGees in Richmond, NSW, is seeking an Assistant Venue Manager to join a busy, energetic pub team. You will work with the General Manager to run day-to-day operations, balance hospitality with performance, and lead from the front.

You’ll coach the crew, manage labour costs, ensure compliance with liquor laws, and help deliver live music, trivia, and sports events. This is a ground-floor opportunity amid a major hotel redevelopment.

Qualifications

• Experience in hospitality leadership or supervisory role within pubs or multi-department venues.
• Solid understanding of food and beverage operations; gaming experience is a bonus.
• Confident in leading, coaching, and developing a team.
• Commercial awareness, including labour costs and venue performance.
• Strong communication, organisation, and problem-solving skills.
• Proactive mindset and willingness to put forward new ideas.
• Knowledge of liquor legislation and responsible service requirements.
• Flexibility to work evenings, weekends and key trading periods.

Responsibilities

• Lead the crew by coaching, mentoring, and setting high standards.
• Oversee daily operations and ensure each department runs smoothly.
• Deliver great service, build local relationships, and drive guest loyalty.
• Monitor labour costs, budgets, and overall venue performance.
• Maintain strong standards across food, beverage, and gaming.
• Coordinate live events, promotions, and entertainment.
• Maintain liquor compliance and workplace safety.
• Identify opportunities and push for continuous improvement.

Skills

Leadership

Team management

Customer service

Operational awareness

Labour cost management

Budgeting

Communication

Problem solving

Flexibility

People person

Job description

RG McGees in Richmond, NSW, is seeking an Assistant Venue Manager to join a busy, energetic pub team. You will work with the General Manager to run day-to-day operations, balance hospitality with performance, and lead from the front.

You’ll coach the crew, manage labour costs, ensure compliance with liquor laws, and help deliver live music, trivia, and sports events. This is a ground-floor opportunity amid a major hotel redevelopment.