Assistant Venue Manager Full-Time / Varsity Waterford

Varsity; Perth; Hybride; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Excellent salary package

Attractive bonus scheme

Great work life balance

Learn from industry leaders

Discounted food, drink and activities

Growth opportunities

Résumé du poste

Varsity in Perth is seeking a hands-on hospitality leader to drive Front of House excellence across our arcade and bowling venues. You will mentor venue teams, manage service standards, and champion a fun-first culture while balancing guest experience with financial outcomes.

With RSA and First Aid, you’ll lead by example, run trial shifts, recruit top talent, and ensure our venues look their best while delivering memorable experiences that keep guests returning for more good times.

Qualifications

• Infectious enthusiasm and positivity.
• Proven experience in hospitality leadership.
• An understanding of a venues financials.
• A can-do attitude, and a hands-on approach.
• Valid RSA and Approved Managers card.
• Willingness to be First Aid trained is essential.
• Previous experience in an arcade or bowling sphere is a big plus!

Responsabilités

• Be a hands-on leader, clearing tables, serving drinks and guiding the team behind the bar.
• Mentor venue teams to deliver exceptional customer service.
• Cultivate a fun-first culture.
• Support the Venue Manager with balancing financial focus and operational excellence.
• Aid in managing labour costs and COGS to maximise Front of House profitability.
• Lead the Redemption Store, maintenance, cleaning, and customer engagement.
• Encourage upselling and ensure promotions maximize profitability.
• Run excellent events and functions for best in-venue experiences.
• Assist with recruiting and trial shifts.
• Be a loud and proud brand ambassador, ensuring venues look their best.

Connaissances

Hospitality leadership

RSA & Managers card

First Aid trained

Arcade/Bowling experience

Positive attitude

Description du poste

About Us

Founded by three mates in 2013, Varsity has grown from your favourite student bar in to an entertainment hub! Serving up tasty burgers, saucy wings and cold beers across 9 venues in Perth, we've now levelled up in to the arcade and bowling sphere!

Varsity provides a fun, positive, and career focused environment for our teams to learn, grow and deliver on our motto - Good Times Always!

Why Work With Us?

• Excellent salary package
• Attractive bonus scheme
• Great work life balance
• Learn from some of the very best in the industry
• Discounted food, drink and activities for you and your friendsacross all Signature Hospitality Group brands
• Amazing opportunities for growth

What Will You Do?

• Be a hands-on leader, clearing tables, serving drinks and jumping behind the bar to show your team how it's done.
• Mentor your venue teams to deliver exceptional customer service.
• Cultivate a fun-first culture.
• Support the Venue Manager with ensuring your venues Front of House teams success, maintaining the right balance between financial focus and operational excellence.
• Support the Venue General Manager with managing labour costs and COG's to maximise the Front of House departments profitability.
• Champion excellence in the amusement department, running the Redemption Store, keeping up with maintenance, cleaning and encouraging customers to get involved in the fun!
• Encourage up-selling and ensure marketing promotions are being effectively managed to maximise profitability.
• Run excellent events and functions, giving our clients the best in-venue experience possible.
• Support with recruiting and selecting exceptional team members, including running trial shifts.
• Be a loud and proud brand ambassador, ensuring our venues look their very best, the atmosphere is set, and that our guests keep coming back for another slice of the action!

What Will You Bring?

• Infectious enthusiasm and positivity
• Proven experience in hospitality leadership
• An understanding of a venues financials
• A can-do attitude, and a hands-on approach
• Valid RSA and Approved Managers card
• Willingness to be First Aid trained is essential
• Previous experience in an arcade or bowling sphere is a big plus!

Sound good?

Don't rule yourself out if you don't meet all the above criteria, with exciting expansion plans coming soon, our team are growing across the board so we might just have the perfect role for you!