Supervisor

VARSITY; City Of Joondalup; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted food & drinks

Growth opportunities

Great work life balance

Staff discounts across brands

Job summary

Varsity in Perth is seeking an enthusiastic hospitality leader to manage frontline operations across our venues. You will mentor a team, uphold service standards, and drive memorable guest experiences.

Join a fun, fast-paced environment with opportunities for growth, discounts for staff, and a balanced schedule as you help shape the vibe of our arcade and bar spaces.

Experience in bar and dining service preferred.

Qualifications

• Experience leading hospitality teams and delivering great guest experiences.
• Strong customer-service orientation with coaching skills.
• Knowledge of venue operations and cash handling is a plus.

Responsibilities

• Be hands-on behind the bar, mixing cocktails, pouring pints, serving food and taking customer orders.
• Coach your team in excellent customer service and hospitality standards.
• Support a fun-first culture and maintain venue atmosphere and cleanliness.
• Oversee shifts, breaks, and task assignment to ensure smooth operations.
• Assist with opens and closes and with arcade area maintenance and repairs.

Skills

Hospitality leadership

Customer service

Team coaching

RSA certified

Job description

About Us

Founded by three mates in 2013, Varsity has grown from your favourite student bar in to an entertainment hub! Serving up tasty burgers, saucy wings and cold beers across 10 venues in Perth, we've now levelled up in to the arcade and bowling sphere!

Varsity provides a fun, positive, and career focused environment for our teams to learn, grow and deliver on our motto - Good Times Always!

Why Work With Us?

• Great work life balance
• Learn from some of the very best in the industry
• Discounted food, drink and activities for you and your friends
• Discounted food and drink across all Signature Hospitality Group brands
• Amazing opportunities for growth

What Will You Do?

• Be hands-on behind the bar, mixing cocktails, pouring pints, serving food and taking customer orders.
• Coach your team in excellent customer service and hospitality standards.
• Support a fun-first culture.
• Curate a perfect venue atmosphere, keeping maintenance, cleanliness and venue vibe at the forefront of your mind.
• Support the venue management team with opens and closes.
• Take charge of shifts, overseeing staff breaks and task assignment.
• Support the running of the amusement department, keeping the area and redemption store clean, tidy and reporting maintenance issues.
• Issue arcade cards and advise customers on best value cards and ticket redemption.

What Will You Bring?

• Infectious enthusiasm and positivity.
• Proven experience in hospitality leadership.
• An understanding of a venues financials.
• A can-do attitude, and a hands-on approach.
• Valid RSA and Approved Managers card.
• Previous experience in an arcade or bowling sphere is a big plus!

Sound good?

Don't rule yourself out if you don't meet all the above criteria, with exciting expansion plans coming soon, our team are growing across the board so we might just have the perfect role for you!