Hands-On Venue Leader: Hospitality, Events & Arcade

Varsity; Perth; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Excellent salary package

Attractive bonus scheme

Great work life balance

Learn from industry leaders

Discounted food, drink and activities

Growth opportunities

Job summary

Varsity in Perth is seeking a hands-on hospitality leader to drive Front of House excellence across our arcade and bowling venues. You will mentor venue teams, manage service standards, and champion a fun-first culture while balancing guest experience with financial outcomes.

With RSA and First Aid, you’ll lead by example, run trial shifts, recruit top talent, and ensure our venues look their best while delivering memorable experiences that keep guests returning for more good times.

Qualifications

• Infectious enthusiasm and positivity.
• Proven experience in hospitality leadership.
• An understanding of a venues financials.
• A can-do attitude, and a hands-on approach.
• Valid RSA and Approved Managers card.
• Willingness to be First Aid trained is essential.
• Previous experience in an arcade or bowling sphere is a big plus!

Responsibilities

• Be a hands-on leader, clearing tables, serving drinks and guiding the team behind the bar.
• Mentor venue teams to deliver exceptional customer service.
• Cultivate a fun-first culture.
• Support the Venue Manager with balancing financial focus and operational excellence.
• Aid in managing labour costs and COGS to maximise Front of House profitability.
• Lead the Redemption Store, maintenance, cleaning, and customer engagement.
• Encourage upselling and ensure promotions maximize profitability.
• Run excellent events and functions for best in-venue experiences.
• Assist with recruiting and trial shifts.
• Be a loud and proud brand ambassador, ensuring venues look their best.

Skills

Hospitality leadership

RSA & Managers card

First Aid trained

Arcade/Bowling experience

Positive attitude

Job description

Varsity in Perth is seeking a hands-on hospitality leader to drive Front of House excellence across our arcade and bowling venues. You will mentor venue teams, manage service standards, and champion a fun-first culture while balancing guest experience with financial outcomes.

With RSA and First Aid, you’ll lead by example, run trial shifts, recruit top talent, and ensure our venues look their best while delivering memorable experiences that keep guests returning for more good times.