Assistant Venue Manager

Yo-Chi Frozen Yogurt; Newcastle-Maitland; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Free Yo-Chi on every shift

Flexible shifts

Career growth opportunities

Job summary

A new frozen yogurt venue in Newcastle-Maitland is seeking an Assistant Venue Manager to lead operations. You'll ensure exceptional customer service, manage inventory and KPIs, and develop a fun team environment. Ideal candidates have leadership experience in retail or hospitality and a proactive attitude. This is a full-time role with career growth opportunities.

Qualifications

• Leadership experience in retail or hospitality.
• A people person who can bring out the best in their team.
• Experience in creating rosters and managing KPIs.

Responsibilities

• Lead by example and drive exceptional customer service.
• Manage day-to-day inventory and stock control.
• Ensure health & safety standards are met.

Skills

Leadership in retail or hospitality

Customer service

Team motivation

Inventory management

Organizational skills

Job description

Join to apply for the Assistant Venue Manager role at Yo-Chi Frozen Yogurt

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Join to apply for the Assistant Venue Manager role at Yo-Chi Frozen Yogurt

We have a secret we've been keeping... Yo-Chi is opening a brand new venue in Charlestown Square and we’re looking for an Assistant Venue Manager to lead the way in this exciting new location!

As the leader of the pack, you'll keep things running smoothly, from making sure customers leave with big smiles to guiding an awesome team. You’ll handle the day to day, keep the venue sparkling, and make sure everything's running like a dream. Plus, you'll manage inventory, KPIs, and the venue’s P&L.

What You’ll Do

• Lead by example and drive exceptional customer service.
• Drive and maintain venue cleanliness standards, and keep everything running efficiently.
• Day to day inventory management and stock control.
• Ensure health & safety standards are met and maintain a safe work environment.
• Hire, train, develop and motivate a team.
• Manage KPIs including Labour and COGs.
  
  

What we’re looking for:

• Leadership experience in retail or hospitality (QSR experience = bonus!)
• A people person who can bring out the best in their team and customers
• A go getter with a positive, can do attitude
• Experience in creating rosters, managing KPI's and developing a team
• Organised, proactive, and always up for the challenge!
  
  

Why Yo-Chi?

• Career growth as we keep expanding
• Flexible shifts- day and night
• Free Yo-Chi on every shift (you heard that right!)
• A fun, diverse team with nothing but good vibes
  
  

Does this sound like you? Apply now and join the hype!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality

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