Mount Gravatt Assistant Venue Leader

Yo-Chi Frozen Yogurt

Queensland

On-site

AUD 65,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Competitive Salary
Free Yo-Chi every shift
Career growth opportunities
Wellbeing support
Team culture events
Flexible rosters
Recognition rewards

Job summary

A leading frozen yogurt business in Queensland seeks a Mount Gravatt Assistant Venue Leader. This position requires strong leadership in a vibrant team culture focused on delivering exceptional customer experiences. Responsibilities include shift leadership, team training, and driving sales while maintaining high product quality and compliance. Flexible availability is essential, as is a passion for good vibes and frozen yogurt. Join us for a fun and rewarding career in a growing company offering full-time employment.

Qualifications

  • Leadership experience in food, retail, or hospitality is a must.
  • Flexible availability across Mon-Sun for rotating shifts.
  • Strong interpersonal skills to thrive in a people-first culture.
  • Commitment to delivering great guest experiences.

Responsibilities

  • Lead shifts confidently while motivating the team.
  • Support daily operations and compliance with quality standards.
  • Train and develop team members for exceptional customer experiences.
  • Drive sales and manage costs for financial success of the store.
  • Uphold venue presentation, safety and compliance at all times.
  • Drive sales, manage costs and contribute to the store’s financial success.

Skills

Leadership experience in food, retail or hospitality
Ability to build team culture
Adaptability
Resilience

Job description

Join to apply for the Mount Gravatt Assistant Venue Leader role at Yo-Chi Frozen Yogurt.

About Yo-Chi

Yo-Chi has grown from a local idea into a movement inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt and awesome vibes in our venues. We’re growing across Australia and internationally, and it’s all driven by our people. As a family‑owned business, we put our team and our guests at the heart of everything we do. Creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.

Why Yo-Chi? Here’s the scoop
  • Competitive Salary
  • Free Yo-Chi every shift (plus sweet discounts when you’re off)
  • Career growth on fast forward - from Assistant Store Manager to Store Manager to Support Office. With a new Yo-Chi opening every 2 weeks in 2025, opportunities are everywhere.
  • Wellbeing support - access our Happiness Hub for wellness, learning, and mental health resources
  • Epic team culture - team dinners, social events, and a workplace where fun is part of the job
  • Flexible rosters - rotating shifts that work with your lifestyle (hello early morning walks or post work sunsets)
  • Real recognition - three times a year you could win $10K just for being an on shift superstar
What you’ll be doing
  • Lead shifts with confidence, setting the tone for exceptional service and a motivated, high‑performing team
  • Support the Store Manager across daily operations including rostering, stock management, cash handling, and compliance
  • Maintain Yo-Chi’s product quality and food safety standards
  • Train, coach, and develop team members to deliver memorable customer experiences
  • Uphold venue presentation, safety, and compliance at all times
  • Drive sales, manage costs, and contribute to the store’s financial success
What we’re looking for
  • Leadership experience in food, retail, or hospitality (QSR experience is a bonus)
  • Availability across Mon‑Sun with flexibility for rotating shifts
  • A “people first” leader who thrives on building team culture and community
  • Adaptable, resilient, and always ready for a challenge

If you’ve got the energy, passion, and love for good vibes (and frozen yogurt), we want to meet you.

Check us out on Instagram @iloveyochi, visit our website, or swing by Yo-Chi Bondi to feel the buzz and maybe grab a swirl while you’re here.

Seniority Level
  • Mid‑Senior level
Employment Type
  • Full‑time
Job Function & Industries
  • Management
  • Hospitality

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