Assistant Underwriter, Workers’ Comp — Hybrid/Remote & Growth

IAG; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Cultural leave options

Indigenous Employee Network Group

13% superannuation

Annual leave 20 days + 5 MyLeave

Remote work & flexibility (myFlex)

Insurance discounts

Parental leave 20 weeks

Learning & development

Job summary

CGU is seeking a proactive Assistant Underwriter to join its Workers Compensation team. You’ll support policy updates, handle inquiries from customers and brokers, and assist with renewals while developing underwriting knowledge.

Training and ongoing support help you grow your career within Australia’s largest general insurance group. The role is permanent and full-time across multiple locations in Australia, with a welcoming team and a commitment to Indigenous career opportunities through

Qualifications

• Customer service experience and a genuine interest in helping people.
• Clear communication and ability to build positive relationships.
• Strong organisational skills and attention to detail.
• Motivated, reliable and open to learning.
• Willingness to learn new systems and ways of working.
• Identifies as Aboriginal and/or Torres Strait Islander.

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with inquiries and support.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Collaborate with your team to deliver positive customer outcomes.

Skills

Customer service

Communication

Organised

Indigenous identification

Independent learner

Job description

CGU is seeking a proactive Assistant Underwriter to join its Workers Compensation team. You’ll support policy updates, handle inquiries from customers and brokers, and assist with renewals while developing underwriting knowledge.

Training and ongoing support help you grow your career within Australia’s largest general insurance group. The role is permanent and full-time across multiple locations in Australia, with a welcoming team and a commitment to Indigenous career opportunities through