Assistant Underwriter – Workers' Compensation (Growth & Support)

IAG; Western Australia; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

13% Superannuation

20 days annual leave

5 days MyLeave

Up to 50% off personal insurance

Pair discounts on private health

20 weeks parental leave

Job summary

IAG, including CGU, is seeking an Assistant Underwriter to join the Workers Compensation team in Australia. You will help customers and brokers, process policy updates and renewals, respond to enquiries and provide administration support. Training will be provided to build knowledge and career growth.

This permanent full-time role is based in multiple locations across Australia, offering a supportive environment and opportunities to advance within a leading insurer.

Qualifications

• Customer service or people‑focused experience.
• Strong verbal and written communication skills.
• Excellent attention to detail and organisational skills.
• A proactive mindset with the ability to adapt and learn in a fast-paced environment.
• Confidence using a range of systems and technology, with the ability to pick up new tools quickly.
• A collaborative approach and the ability to work both autonomously and as part of a team.

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with their enquiries.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Work closely with your team to deliver positive outcomes for customers.

Skills

Customer service

Communication

Attention to detail

Proactive mindset

Tech proficiency

Teamwork

Job description

IAG, including CGU, is seeking an Assistant Underwriter to join the Workers Compensation team in Australia. You will help customers and brokers, process policy updates and renewals, respond to enquiries and provide administration support. Training will be provided to build knowledge and career growth.

This permanent full-time role is based in multiple locations across Australia, offering a supportive environment and opportunities to advance within a leading insurer.