Remote Assistant Underwriter – Workers' Comp

IAG; Darwin; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Cultural leave options

Indigenous Employee Network Group

13% superannuation

20 days annual leave

MyLeave 5 days

Work from home options

LinkedIn Learning & IAG Academy

Job summary

CGU, part of IAG, is seeking a Workers Compensation Underwriting Assistant across Australia. You will help customers and brokers, process policy updates and renewals, respond to enquiries and provide administration support.

No prior insurance experience is required; training will be provided. This permanent, full-time role is available in multiple locations across Australia, with a strong focus on serving Aboriginal and Torres Strait Islander communities and offering cultural leave and

Qualifications

• Customer service experience and a genuine interest in helping people.
• Clear communication and ability to build positive relationships.
• Organised with strong attention to detail.
• Motivated, reliable and eager to learn.
• Comfort with learning new systems and ways of working.
• Ability to work independently and in a supportive team.
• Identify as Aboriginal and/or Torres Strait Islander.

Responsibilities

• Process policy updates, new business and renewals.
• Assist customers and brokers with enquiries.
• Manage credit queries and follow up outstanding premiums.
• Prepare reports and provide administration support.
• Collaborate with your team to deliver positive outcomes for customers.

Skills

Customer service

Communication

Organisation

Attention to detail

Independent worker

Teamwork

Willing to learn

Indigenous identity

Job description

CGU, part of IAG, is seeking a Workers Compensation Underwriting Assistant across Australia. You will help customers and brokers, process policy updates and renewals, respond to enquiries and provide administration support.

No prior insurance experience is required; training will be provided. This permanent, full-time role is available in multiple locations across Australia, with a strong focus on serving Aboriginal and Torres Strait Islander communities and offering cultural leave and