Sales Assistant — Dynamic Retail & Customer Experience

Smokemart & GiftBox; Hervey Bay; On-site; AUD 42,000 - 54,000; Full time

Job summary

Smoke Mart & Giftbox is seeking a Sales Assistant to deliver exceptional customer experiences in a busy retail setting. You will engage customers, handle sales transactions, and maintain product knowledge across the store.

The role emphasizes meeting KPI targets, teamwork, and maintaining store standards. A friendly, energetic personality and compliance with WHS and security guidelines are essential.

Qualifications

• A customer first mentality with a passion for a fun, authentic shopping experience.
• Ability to meet and exceed sales targets in a fast-paced retail setting.
• Happy, friendly and energetic personality with strong rapport-building skills.
• Willingness to comply with national legislation, WHS and security guidelines.
• Valid Police Check required if interview stage is successful.

Responsibilities

• Provide high levels of customer service and build strong rapport with shoppers.
• Handle cash and EFTPOS transactions accurately.
• Learn and maintain solid product knowledge across pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work toward budgets, targets and KPI’s.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Sales targets

Retail environment

Police check

Job description

Smoke Mart & Giftbox is seeking a Sales Assistant to deliver exceptional customer experiences in a busy retail setting. You will engage customers, handle sales transactions, and maintain product knowledge across the store.

The role emphasizes meeting KPI targets, teamwork, and maintaining store standards. A friendly, energetic personality and compliance with WHS and security guidelines are essential.