Assistant Store Manager: Lead, Coach & Drive Store Success

City Beach; North Lakes; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40% team member discount for you and a

Employee Assistance Program

Discounts on fitness memberships

Discounts on partner services and gift

Annual bonuses based on sales and CSAT

Career progression across stores and H

Descripción de la vacante

City Beach is seeking an Assistant Store Manager for the Northlakes store to inspire, coach, and drive success. You will support all store operations, lead a motivated team, and champion a customer-first culture while upholding operational excellence within our retail network.

You will oversee performance against KPIs, manage wages, and ensure compliance, safety, and presentation standards. This role offers professional growth within a dynamic, fashion-forward brand.

Formación

• 1+ years’ experience in a customer service–focused management role.
• Background in fast-paced retail, FMCG, or hospitality (highly regarded).
• Proven track record in driving sales and achieving operational targets.
• Strong leadership, communication, and team-building skills.
• Hands-on, energetic approach to coaching and store operations.

Responsabilidades

• Create a customer-centric, development-focused culture that delivers outstanding team and customer experiences.
• Lead the store team to meet KPIs and operational goals across Sales, People, Compliance, Visual Merchandising, Wages, and Safety.
• Oversee daily operations, including team leadership, stock control, loss prevention, store presentation, and promotional execution.
• Manage wages to support profitability, efficiency, and customer service standards.
• Analyse store performance and customer feedback to identify opportunities and implement improvement strategies.
• Coach, train, and develop team members to build capability, drive performance, and support career growth.
• Recruit, develop, and retain talent to maintain an engaged, high-performing team.
• Ensure a safe, compliant, and positive workplace, meeting all WHS and company policy requirements.
• Lead retail initiatives, ensuring the team understands and delivers organisational objectives.
• Promote continuous learning and development to empower future leaders.

Conocimientos

Customer service management

Retail leadership

Sales targeting

Team development

Descripción del empleo

City Beach is seeking an Assistant Store Manager for the Northlakes store to inspire, coach, and drive success. You will support all store operations, lead a motivated team, and champion a customer-first culture while upholding operational excellence within our retail network.

You will oversee performance against KPIs, manage wages, and ensure compliance, safety, and presentation standards. This role offers professional growth within a dynamic, fashion-forward brand.