Retail Store Lead — Inspire Teams & Drive Sales

City Beach; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

40% team member discount

Employee Assistance Program

Discounts on Studio Pilates

Westpac & NAB consultations

Medibank discount

Discounts at Strike Bowling & Holey M"

Beach parties gift cards

Succession pathways

In-store competitions

Prezzee Gift Cards

A monthly day off

Bonuses based on sales

Job summary

City Beach is seeking an Assistant Store Manager for our Narellan store to inspire, coach, and drive store success while leading a high-performing team. You'll champion a customer-first culture, ensure operational excellence, and contribute to the growth of our retail network across surf, skate, streetwear, and fashion.

Join a fast-paced environment with strong leadership development, receive generous team discounts, wellness benefits, and clear progression opportunities within Stores and Head

Qualifications

• 1+ years' experience in a customer service-focused management role.
• Background in fast-paced retail, FMCG, or hospitality (highly regarded).
• Proven track record in driving sales and achieving operational targets.
• Strong leadership, communication, and team-building skills.
• A hands-on, energetic, and enthusiastic approach to coaching and store operations.

Responsibilities

• Create a customer-centric, development-focused culture that delivers outstanding team and customer experiences.
• Lead the store team to meet KPIs and operational goals across Sales, People, Compliance, Visual Merchandising, Wages, and Safety.
• Oversee daily operations, including team leadership, stock control, loss prevention, store presentation, and promotional execution.
• Manage wages to support profitability, efficiency, and customer service standards.
• Analyse store performance and customer feedback to identify opportunities and implement improvement strategies.
• Coach, train, and develop team members to build capability, drive performance, and support career growth.
• Recruit, develop, and retain talent to maintain an engaged, high-performing team.
• Ensure a safe, compliant, and positive workplace, meeting all WHS and company policy requirements.
• Lead retail initiatives, ensuring the team understands and delivers organisational objectives.
• Promote continuous learning and development to empower future leaders.

Skills

Leadership

Customer service

Team building

Coaching

Store operations

Sales

Communication

Job description

City Beach is seeking an Assistant Store Manager for our Narellan store to inspire, coach, and drive store success while leading a high-performing team. You'll champion a customer-first culture, ensure operational excellence, and contribute to the growth of our retail network across surf, skate, streetwear, and fashion.

Join a fast-paced environment with strong leadership development, receive generous team discounts, wellness benefits, and clear progression opportunities within Stores and Head