Assistant Store Manager - Lead a Dynamic Retail Team

City Beach; North Lakes; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

40% team member discount

Employee Assistance Program

Studio Pilates Class Pass discounts

Banking consultations with Westpac & &

NAB consultations

Medibank private health insurance – 7%

Up to 15% off Strike Bowling & Holey M

Beach parties with prizes

Career progression opportunities

Prezzee Gift Cards for milestones

Monthly day off (4-day week once a min

Job summary

City Beach is seeking an experienced Assistant Store Manager for the North Lakes store. You will inspire and coach a high-performing team, champion a customer-first culture, and support operational excellence across sho(weights)ep and service.

You will drive sales, manage wages, and lead initiatives to deliver organisational objectives while ensuring a safe, compliant, and engaging workplace. A hands-on leader with strong communication will thrive here.

Qualifications

• 1+ years’ experience in a customer service–focused management role.
• Background in fast-paced retail, FMCG, or hospitality is highly regarded.
• Proven track record in driving sales and operational targets.
• Strong leadership, communication, and team-building skills.

Responsibilities

• Create a customer-centric, development-focused culture delivering outstanding experiences.
• Lead the store team to meet KPIs across Sales, People, Compliance, Visual Merchandising, Wages and Safety.
• Oversee daily operations including stock, loss prevention, presentation, and promotions.
• Manage wages to sustain profitability and service standards.
• Analyse store data and feedback to identify improvements and implement strategies.
• Coach, train and develop team members to build capability and career growth.
• Recruit, develop and retain talent to keep the team engaged.

Skills

Customer service

People leadership

Sales focus

Retail operations

Job description

City Beach is seeking an experienced Assistant Store Manager for the North Lakes store. You will inspire and coach a high-performing team, champion a customer-first culture, and support operational excellence across sho(weights)ep and service.

You will drive sales, manage wages, and lead initiatives to deliver organisational objectives while ensuring a safe, compliant, and engaging workplace. A hands-on leader with strong communication will thrive here.