Assistant Store Manager — Elevate Customer Experience

Foot Locker; Maroochydore; On-site; AUD 65,000 - 75,000; Full time

Job summary

Foot Locker is seeking a store leader in Maroochydore to coach and mentor the team, oversee store operations, training, visual merchandising and asset protection. In the absence of the Store Manager, you will assume all managerial duties to drive sales and maximize profit for the store.

You will motivate staff, ensure customer satisfaction, and collaborate with leadership to deliver outstanding in-store experiences across products and trends while maintaining integrity and high ethics.

Qualifications

• Leadership experience in a customer-facing sales setting.
• Ability to engage customers to deliver elevated experience.
• Willingness to work nights, weekends and holidays.
• Ability to adapt to rapid omni-channel retail changes.
• Strong ethics, values and trust.

Responsibilities

• Coach and motivate the team to drive sales and deliver exceptional customer service.
• Be knowledgeable on all products and collaborate with co-workers for superior service.
• Meet sales, customer experience, merchandising, and operational expectations.
• Act as a liaison between customers, sales associates and store leadership.
• Learn and share product knowledge and trends to meet customer needs.
• Maintain awareness of product knowledge and upcoming trends.
• Contribute to a positive and inclusive work environment.

Skills

Store leadership

Customer service

Team coaching

Sales focus

Training capacity

Omni-channel retail

Problem solving

Ethics & integrity

Job description

Foot Locker is seeking a store leader in Maroochydore to coach and mentor the team, oversee store operations, training, visual merchandising and asset protection. In the absence of the Store Manager, you will assume all managerial duties to drive sales and maximize profit for the store.

You will motivate staff, ensure customer satisfaction, and collaborate with leadership to deliver outstanding in-store experiences across products and trends while maintaining integrity and high ethics.