Assistant Store Manager — Elevate Customer Experience

Foot Locker; City Of Stirling; On-site; AUD 70,000 - 90,000; Full time

Job summary

Foot Locker in Western Australia is seeking a capable team leader to take on store operations and customer experience in the absence of the Store Manager. You will lead by example, coach your team, and ensure an exceptional shopping experience while driving sales and profitability.

You will manage training, visual merchandising, and asset protection, collaborating with store leadership to meet goals. The role requires flexibility to work nights, weekends, and holidays as needed.

Qualifications

• Minimum 1 year in a customer-facing sales role.
• Ability to engage customers and deliver elevated experiences.
• Strong product knowledge with trends awareness.

Responsibilities

• Coaching and motivating your team to drive sales and great customer service.
• Ensure high customer satisfaction through product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product trends to fit customer needs.
• Maintain awareness of product knowledge and trends.
• Contribute to a positive and inclusive work environment.

Skills

Leadership

Customer service

Sales skills

Product knowledge

Omni-channel

Time management

Ethics & integrity

Flexible schedule

Job description

Foot Locker in Western Australia is seeking a capable team leader to take on store operations and customer experience in the absence of the Store Manager. You will lead by example, coach your team, and ensure an exceptional shopping experience while driving sales and profitability.

You will manage training, visual merchandising, and asset protection, collaborating with store leadership to meet goals. The role requires flexibility to work nights, weekends, and holidays as needed.