Store Experience Leader

Foot Locker, Inc.; City of Tea Tree Gully; On-site; AUD 55,000 - 75,000; Full time

Job summary

Foot Locker, Inc. in Australia is seeking a Store Manager to lead daily store operations and drive sales while delivering an exceptional in-store customer experience.

You will coach and motivate the team, manage product knowledge, merchandising, and asset protection, and step in for the Store Manager as needed, ensuring profitability and high standards across all aspects of the role. You will develop staff, manage schedules, execute visual merchandising, and collaborate with leadership to

Qualifications

• Leadership experience in a customer-facing sales setting.
• Strong ability to engage customers and deliver elevated service.
• Motivated to achieve strong results through customer interaction and product knowledge.
• Resourceful and adaptable to changing omni-channel retail demands.
• Initiates tasks and responsibilities with minimal supervision.
• Solid analytical and financial awareness for decision making.
• High ethics, integrity, and trust.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Coaching and motivating the team to drive sales and deliver exceptional customer service.
• Ensuring high levels of customer satisfaction through product knowledge and teamwork.
• Delivering sales, customer experience, merchandising, visuals, and operational expectations.
• Acting as a partner between customers, sales associates and store leadership.
• Learning and sharing product knowledge and trends to meet customer needs.
• Maintaining awareness of product knowledge and current/upcoming trends.
• Contributing to a positive and inclusive work environment.

Skills

Leadership

Customer engagement

Motivation

Adaptability

Proactivity

Analytical skills

Integrity

Flexible hours

Job description

Foot Locker, Inc. in Australia is seeking a Store Manager to lead daily store operations and drive sales while delivering an exceptional in-store customer experience.

You will coach and motivate the team, manage product knowledge, merchandising, and asset protection, and step in for the Store Manager as needed, ensuring profitability and high standards across all aspects of the role. You will develop staff, manage schedules, execute visual merchandising, and collaborate with leadership to