Assistant Store Manager - Career Growth & Store Ops

Otr Group; Horsham; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Barista coffee training

Step Up Incentive Program

Job summary

OTR Group Horsham is seeking an Assistant Store Manager to help run day-to-day store operations, oversee customer service, train team members, and assist with rostering and stock management. You will implement health and safety policies and drive a high standard of service.

The role requires leadership experience in retail/hospitality, strong communication, and a passion for developing others. You will work closely with the team to deliver an outstanding customer experience and maintain store

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Strong communication skills.
• Passion for delivering exceptional customer service and training others.

Responsibilities

• Providing virtual assistance and support for various service operations.
• Organizing and tracking assigned tasks or follow-ups.
• Supporting team processes and ensuring smooth operations and communication.

Skills

Leadership

Customer service

Communication

Job description

OTR Group Horsham is seeking an Assistant Store Manager to help run day-to-day store operations, oversee customer service, train team members, and assist with rostering and stock management. You will implement health and safety policies and drive a high standard of service.

The role requires leadership experience in retail/hospitality, strong communication, and a passion for developing others. You will work closely with the team to deliver an outstanding customer experience and maintain store