Store Leader: Training, Ops & Customer Experience

OTR; Irymple; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Barista coffee training

Step Up incentive program

Career development opportunities

Job summary

OTR is seeking an Assistant Store Manager to support daily store operations, deliver excellent customer service, and train a team. You will help with rostering, stock control, reporting, and ensure adherence to safety policies.

The role offers opportunities to grow within the network, with perks like staff discounts, barista coffee training, and a Step Up incentive program; core hours are Mon–Thu 7:00–15:00 and Fri 14:00–22:00.

Qualifications

• Leadership experience in retail or hospitality.
• Strong communication and customer service skills.
• Experience training and developing a team.
• Experience rostering and stock management.
• Ability to adapt to change and work well in a team.

Responsibilities

• Assist with day-to-day store operations and customer service.
• Support rostering, stock control and reporting.
• Implement health and safety policies and procedures.

Skills

Leadership experience

Communication skills

Customer service

Team training

Rostering

Stock management

Attention to detail

Job description

OTR is seeking an Assistant Store Manager to support daily store operations, deliver excellent customer service, and train a team. You will help with rostering, stock control, reporting, and ensure adherence to safety policies.

The role offers opportunities to grow within the network, with perks like staff discounts, barista coffee training, and a Step Up incentive program; core hours are Mon–Thu 7:00–15:00 and Fri 14:00–22:00.