Assistant Store Manager — Barista Training & Incentives

OTR; Dubbo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounts via app

Barista training

Step Up Incentive program (up to 8 pay

Career development across global сети

Job summary

OTR is seeking an Assistant Store Manager to support daily store operations and lead a small team. You will drive customer service excellence, contribute to rostering, stock management, and reporting, while upholding safety standards across the store.

The role emphasizes leadership, staff development, and the ability to adapt to change in a fast-paced retail environment. Join a team focused on growth and delivering great guest experiences.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Excellent communication and customer service skills.
• Ability to train and develop team members.
• Passion for driving careers and growth.
• Adaptable and detail-oriented with strong teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Deliver outstanding customer service and support.
• Coach and train team members to improve performance.
• Manage rosters and stock control.
• Produce reports and ensure health and safety policies are followed.

Skills

Leadership

Communication

Customer service

Training & development

Adaptability

Attention to detail

Teamwork

Job description

OTR is seeking an Assistant Store Manager to support daily store operations and lead a small team. You will drive customer service excellence, contribute to rostering, stock management, and reporting, while upholding safety standards across the store.

The role emphasizes leadership, staff development, and the ability to adapt to change in a fast-paced retail environment. Join a team focused on growth and delivering great guest experiences.