Assistant Spa Manager and Receptionist

Skin and Things by Kat; Sydney; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

The Scalp Spa Rozelle is seeking an Assistant Spa Manager and Receptionist to lead our boutique wellness team across two locations. This hands-on leadership role blends management with client-facing treatments to sustain a luxury experience.

You’ll recruit, train, schedule staff, oversee operations, respond to feedback, and partner with the owner to elevate brand standards and growth.

Formación

• Experience in spa, wellness, or clinic management.
• Strong interpersonal and leadership skills.
• Excellent organizational ability and attention to detail.
• Passion for wellness and client experience.
• Positive, calm, empowering management style.

Responsabilidades

• Perform signature treatments with professionalism and care.
• Recruit, train, and mentor a high-performing team of spa professionals.
• Manage staff scheduling, rostering, and appointment coordination.
• Oversee day-to-day operations, ensuring smooth workflow and exceptional service.
• Respond to client feedback with empathy and solutions-focused thinking.
• Work alongside the business owner to improve systems, drive growth, and maintain a nurturing workplace culture.

Conocimientos

Spa management

Leadership

Client service

Staff training

Operations

Descripción del empleo

At The Scalp Spa Rozelle, we do things a little differently. We specialise in advanced scalp, skin and body wellness treatments that leave our clients feeling confident, relaxed, and rejuvenated. As we grow, we’re looking for a dynamic Assistant Spa Manager and Receptionist to lead our passionate team and deliver a luxury client experience that matches our signature services.

About the Role:

This is an exciting opportunity for a hands-on leader who thrives in a boutique wellness environment. As Assistant Spa Manager, you will be guided by our Spa manager while assisting with the operations of two locations. You’ll play a key role in both the business and client experience, managing day-to-day operations while still performing treatments. You’ll collaborate closely with the company owner to uphold and elevate our brand standards.

Your Responsibilities:

• Perform our signature treatments with professionalism and care.
• Recruit, train, and mentor a high-performing team of spa professionals.
• Manage staff scheduling, rostering, and appointment coordination.
• Oversee day-to-day team operations, ensuring smooth workflow and exceptional service.
• Respond to client feedback with empathy and solutions-focused thinking.
• Work alongside the business owner to improve systems, drive growth, and maintain a nurturing workplace culture.

You’ll Bring:

• Experience in spa, wellness, or clinic management.
• Excellent interpersonal and leadership skills.
• Strong organisational ability and attention to detail.
• Passion for wellness, self-care, and client experience.
• A positive, calm, and empowering management style.

Why Join The Scalp Spa?

• Be part of a growing, innovative business with a loyal client base.
• Supportive leadership and a strong focus on staff wellbeing.
• Beautiful, serene work environment in the heart of Braddon.
• Opportunities for career development and growth within the brand.

Visit our website to find out more about the treatments we offer: www.thescalpspa.com.au