Boutique Spa Lead & Reception Manager | Growth & Wellness

Skin and Things by Kat; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

The Scalp Spa Rozelle is seeking an Assistant Spa Manager and Receptionist to lead our boutique wellness team across two locations. This hands-on leadership role blends management with client-facing treatments to sustain a luxury experience.

You’ll recruit, train, schedule staff, oversee operations, respond to feedback, and partner with the owner to elevate brand standards and growth.

Qualifications

• Experience in spa, wellness, or clinic management.
• Strong interpersonal and leadership skills.
• Excellent organizational ability and attention to detail.
• Passion for wellness and client experience.
• Positive, calm, empowering management style.

Responsibilities

• Perform signature treatments with professionalism and care.
• Recruit, train, and mentor a high-performing team of spa professionals.
• Manage staff scheduling, rostering, and appointment coordination.
• Oversee day-to-day operations, ensuring smooth workflow and exceptional service.
• Respond to client feedback with empathy and solutions-focused thinking.
• Work alongside the business owner to improve systems, drive growth, and maintain a nurturing workplace culture.

Skills

Spa management

Leadership

Client service

Staff training

Operations

Job description

The Scalp Spa Rozelle is seeking an Assistant Spa Manager and Receptionist to lead our boutique wellness team across two locations. This hands-on leadership role blends management with client-facing treatments to sustain a luxury experience.

You’ll recruit, train, schedule staff, oversee operations, respond to feedback, and partner with the owner to elevate brand standards and growth.