Assistant Restaurant Manager | The Butler, Potts Point

Applejack Hospitality Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

People First

Grow With Us

Master Your Craft

Great Tips

Work-Life Balance

Dine & Save

Epic Team Culture

Recognition Matters

Job summary

The Butler at Potts Point, from Applejack Hospitality Group, seeks an Assistant Restaurant Manager to lead front-of-house teams and elevate guest experiences. You will roster staff, own the floor from reservations to waitlists, and uphold service excellence across shifts.

Responsibilities include coaching the team in Applejack’s service style, managing labour to budget, tracking KPIs, and ensuring RSA/RSF compliance and safety. This role offers growth and competitive tips.

Qualifications

• Minimum 2–3 years’ leadership experience in a premium/high-volume restaurant or bar.
• Experience leading front-of-house teams and delivering standout guest experiences.
• Knowledge of labour planning, budgets and POS systems.

Responsibilities

• Lead, inspire and roster FOH teams to deliver standout guest experiences.
• Own the floor from reservations to waitlists and ensuring smooth service.
• Coach and develop your team in Applejack’s service style and upsell where appropriate.
• Manage labour to budget and monitor KPIs to drive performance.
• Ensure RSA/RSF compliance and venue safety protocols are followed.
• Set opening/closing procedures, cash-ups and end-of-day processes.

Skills

Leadership

Staff training

Guest service

POS systems

Budgeting

Labour planning

Communication

Tools

POS systems

Job description

Assistant Restaurant Manager | The Butler, Potts Point

Lead, inspire and elevate service at The Butler, bringing your people skills, hospitality expertise and passion to one of Potts Point's icons.

19th October, 2026

Bringing people together to share moments and make memories is at the core of what Applejack believes builds a city and ignites its culture. We want to create a thriving hospitality community and showcase to the world the incredible talent, passion and culture that Sydney has to offer. Producing an amazing offering and service for our guests, but also making our company a great place to work for all our people.

The Butler is a contemporary Mexican restaurant located in the heart of Potts Point, blending neighbourhood sophistication with the vibrant flavours of Polanco. The sun-drenched terrace with lush greenery offers views of Sydney’s iconic skyline, making it the perfect destination to host events.

Key duties & responsibilities...

• Lead, inspire and roster FOH teams to deliver standout guest experiences across every service
• Own the floor – from section allocations and reservations to waitlists and keeping service running seamlessly
• Coach and develop your team in Applejack’s service style, from sequence of service and table touches to upselling and turning guest moments around
• Keep a close eye on the numbers, managing labour to budget and using P&L and service KPIs to drive performance
• Champion responsible service and safety, ensuring RSA/RSF, incident reporting and venue protocols are always on point
• Set the venue up for success, taking ownership of opening and closing procedures, cash-ups, POS and end-of-day processes to ensure every service starts and finishes strong

We’d love for you to bring…

• Minimum 2–3 years’ recent leadership experience in a premium/high-volume restaurant or bar
• Working knowledge of labour planning, budgets, stock and POS systems
• Strong wine/spirits and food knowledge with confident, guest-facing communication
• Current NSW RSA (or ability to obtain before start)
• Availability to work a rotating roster incl. nights/weekends/public holidays

What’s in it for you…

• People First: Be part of an inclusive team where everyone belongs.
• Grow With Us: Clear career pathways, paid training and development at every stage.
• Master Your Craft: Ongoing food and beverage training from industry leaders.
• Great Tips: Earn extra through our competitive tip structure.
• Work-Life Balance: We value sustainable rosters and support a healthy balance between work and life.
• Dine & Save: Exclusive discounts across every Applejack venue.
• Epic Team Culture: Social events, celebrations and plenty of fun along the way.
• Recognition Matters: Incentives and rewards that celebrate great performance.

Please Note: As part of our recruitment process, candidates may be required to undergo a background check.