Assistant General Manager | Brand new CBD Venue | Applejack

Applejack Hospitality Group; Sydney; Sur place; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Dine & Save discounts across venues

Training and development programs

Competitive tips

Work-life balance with sustainable rof

Résumé du poste

Applejack Hospitality is launching a brand-new CBD venue in Sydney and is seeking an Assistant General Manager to help bring it to life. You will lead front-of-house teams, shape the guest experience and set the standard from day one.

With 2–3 years of leadership in premium venues, you will manage floor operations, budgets and training, while fostering an inclusive, high-energy culture and delivering exceptional service.

Qualifications

• 2–3 years’ leadership experience in premium/high-volume restaurant or bar.
• Working knowledge of labour planning, budgets, stock and POS systems.
• Strong wine/spirits and food knowledge with confident, guest-facing communication.
• Current NSW RSA (or ability to obtain before start).

Responsabilités

• Lead, coach and roster FOH teams to deliver exceptional guest experiences across all services.
• Oversee floor operations, section allocations, reservations and waitlist management.
• Drive, coach and develop team members in sequence-of-service, table-touches, upselling and guest recovery protocols.
• Manage labour against budgets; interpret daily/weekly P&L and service KPIs.
• Maintain compliance with RSA/RSF, incident reporting and safety protocols.
• Ensure cash-up, POS and end-of-day procedures are accurate and compliant.

Connaissances

Leadership

Rosters & labour planning

Budgets

POS systems

Wine & spirits knowledge

Guest communication

Formation

NSW RSA certification

Outils

POS software

Reservations software

Description du poste

Assistant General Manager | Brand new CBD Venue | Applejack

Join the growing Applejack team and help launch our brand new CBD Venue with a focus on premium service and bringing people together!

03rd October, 2026

A brand-new venue. A fresh team. A new chapter for Applejack.

Applejack Hospitality is bringing something new to the Sydney CBD, and we’re looking for an Assistant General Manager to help bring it to life. Joining us at the beginning means you’ll have the opportunity to shape the team, build the culture and help set the standard from day one.

We’re passionate about bringing people together to celebrate moments, create lasting memories and showcase the incredible talent, passion and culture Sydney has to offer.

Key duties & responsibilities

• Lead, coach and roster FOH teams to deliver exceptional guest experiences across all services
• Oversee floor operations, section allocations, reservations and waitlist management
• Drive, coach and develop team members in sequence-of-service, table-touches, upselling and guest recovery protocols
• Manage labour against budgets; interpret daily/weekly P&L and service KPIs
• Maintain compliance with RSA/RSF, incident reporting and safety protocols
• Ensure cash-up, POS and end-of-day procedures are accurate and compliant

We'd love from you...

• Minimum 2–3 years’ recent leadership experience in a premium/high-volume restaurant or bar
• Working knowledge of labour planning, budgets, stock and POS systems
• Strong wine/spirits and food knowledge with confident, guest-facing communication
• Current NSW RSA (or ability to obtain before start)
• Availability to work a rotating roster incl. nights/weekends/public holidays

Whats in it for you...

• People First: Be part of an inclusive team where everyone belongs.
• Grow With Us: Clear career pathways, paid training and development at every stage.
• Master Your Craft: Ongoing food and beverage training from industry leaders.
• Great Tips: Earn extra through our competitive tip structure.
• Work-Life Balance: We value sustainable rosters and support a healthy balance between work and life.
• Dine & Save: Exclusive discounts across every Applejack venue.
• Epic Team Culture: Social events, celebrations and plenty of fun along the way.
• Recognition Matters: Incentives and rewards that celebrate great performance.

Please Note: As part of our recruitment process, candidates may be required to undergo a background check.