Assistant Restaurant Manager, Growing International QSR Brand, Melbourne CBD

Hastings People; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Hastings People in Melbourne is seeking an Assistant Restaurant Manager for a growing international QSR brand in Melbourne CBD. You will lead shifts, deliver outstanding service, and support recruitment and training while upholding brand standards.

This role develops leadership skills within a fast-paced, high-volume environment. You’ll work closely with the Restaurant General Manager, manage rostering, inventory and reporting, and help drive KPIs across stores.

Qualifications

• Experience in quick-service or high-volume hospitality environments
• Previous supervisory or Assistant Manager experience preferred
• Strong leadership and people management capability

Responsibilities

• Lead shifts and manage daily restaurant operations including opening and closing procedures
• Deliver exceptional customer service and help build brand presence within the local community
• Support recruitment, training and development of crew members
• Maintain operational standards, compliance and food safety procedures
• Assist with rostering, inventory control and operational reporting
• Support the Restaurant Manager in achieving performance targets and operational KPIs

Job description

Assistant Restaurant Manager, Growing International QSR Brand, Melbourne CBD

This globally recognised quick-service restaurant brand is entering a significant growth phase across Australia. Known for strong operational systems, energetic team environments and a customer-first mindset, the business offers hospitality professionals a clear pathway to leadership through structured development programs. With multiple new locations planned and a long-term expansion strategy in place, the brand is focused on building strong local teams that can support its growth while delivering consistent service and guest experience.

Job Description

The Assistant Restaurant Manager will be a service-focused leader responsible for managing daily shifts, including opening and closing procedures, and ensuring smooth on-shift operations. This role plays a key part in building the brand locally by delivering excellent customer service and fostering positive community engagement.

Working closely with the Restaurant General Manager, you will support team performance, maintain operational standards and help develop a high-performing crew. The role includes leadership of a diverse team that may include junior team members and entry-level staff, requiring strong communication and people management capability.

Lead shifts and manage daily restaurant operations including opening and closing procedures

Deliver exceptional customer service and help build brand presence within the local community

Support recruitment, training and development of crew members

Maintain operational standards, compliance and food safety procedures

Assist with rostering, inventory control and operational reporting

Support the Restaurant Manager in achieving performance targets and operational KPIs

Candidate Profile

You are an energetic hospitality professional who enjoys leading teams in fast-paced environments. You value strong systems, clear processes and a positive team culture, and are motivated to build your leadership capability within a growing brand.

Experience in quick-service or high-volume hospitality environments

Previous supervisory or Assistant Manager experience preferred

Strong leadership and people management capability

Ability to manage busy shifts while maintaining operational standards

Positive, team-focused attitude with strong communication skills

Offer

This role offers strong career development within a rapidly expanding organisation, with several new venues plannedand long-term growth targets across Australia. The company culture celebrates teamwork, accountability and recognising success, creating an environment where strong performers can progress quickly into senior leadership roles.