Assistant Restaurant Manager

Acclaimed Workforce; New South Wales; On-site; AUD 65,000 - 90,000; Full time

Job summary

Acclaimed Workforce is partnering with a well-established hospitality venue in New South Wales to recruit a hands-on Venue Supervisor. This role focuses on leading on the floor, coaching teams in real time, and maintaining high service standards across busy periods.

The successful candidate will oversee restaurant, bar, terrace, poolside and takeaway operations, drive guest engagement and manage rostering and cost control to support strong profitability.

Qualifications

• 2+ years in a hospitality leadership role (restaurant and/or bar).
• Strong customer service focus with confident complaint resolution.
• Proven ability to supervise, train and motivate teams during service.
• Sound operational skills: POS, cash handling, reporting, stock control.
• Availability for a flexible roster including weekends and evenings.

Responsibilities

• Lead shifts and coordinate the team to deliver smooth, efficient service.
• Drive service standards, guest engagement and issue resolution on the floor.
• Assist with opening/closing, cash handling, reporting and shift checklists.
• Support rostering, labour planning, stock control and cost management.

Skills

Hospitality leadership

Customer service

Team supervision

POS operations

Cash handling

Reporting

Stock control

Roster planning

Flexible roster

Job description

About the Opportunity

Our client is a well-established hospitality venue in the region, known for delivering warm, high-quality service across multiple dining settings. This is a great opportunity to step into a visible leadership role where service standards and guest experience genuinely matter.

This role will suit someone who enjoys being on the floor, coaching teams in the moment, and keeping service running smoothly across busy periods.

If you are ready to take the next step toward venue leadership, this is a strong platform to build on.

About the Role

• Support the Restaurant Manager with day-to-day operations across restaurant, bar, terrace, poolside and takeaway
• Lead shifts and coordinate the team to deliver smooth, efficient service
• Drive service standards, guest engagement and issue resolution on the floor
• Assist with opening/closing, cash handling, reporting and shift checklists
• Support rostering, labour planning, stock control and cost management

Skills and Experience

• 2+ years in a hospitality leadership role (restaurant and/or bar)
• Strong customer service focus with confident complaint resolution
• Proven ability to supervise, train and motivate teams during service
• Sound operational skills: POS, cash handling, reporting, stock control
• Availability for a flexible roster including weekends and evenings

What’s on Offer

• Hands-on leadership role with real scope to make an impact
• Varied service environments to keep each day interesting
• Supportive team culture focused on quality and guest experience
• Opportunity to grow toward venue leadership responsibility

Pre-employment Requirements

You’ll need to successfully:

• Pass a musculoskeletal assessment - assess your strength, mobility, injury risk
• Complete drug and alcohol testing
• Provide two (2) contactable work‑related referees

PLEASE NOTE: Applicants must have unrestricted working rights in Australia. Applicants on short-term visas (including those seeking 88-day regional work) or those currently residing overseas will not be considered.