Restaurant Manager

Accor Apartments & Realty; Sydney; On-site; AUD 81,000 - 99,000; Full time

Job summary

Accor Apartments & Realty is seeking a Restaurant Manager in Sydney to lead a high-performing dining team and deliver exceptional guest experiences. You will balance service excellence with commercial outcomes, driving profitability while maintaining brand standards.

The role requires a Diploma in Hospitality or equivalent, RSA, and a background in 5-star hotels. You’ll manage scheduling, training, and daily outlet operations, with a focus on guest satisfaction and team development.

Qualifications

• Diploma in Hospitality Management / Hospitality or 3 years of relevant experience.
• Valid RSA essential.
• 5-star hotel background as a Supervisor/Manager in F&B.
• Ability to balance multiple priorities and act with urgency while remaining calm.
• Highly organised with strong time-management to meet deadlines and budgets.
• Flexible roster including mornings, evenings, weekends and public holidays.

Responsibilities

• Greet guests and escort to tables.
• Schedule dining reservations.
• Train and monitor staff to meet service standards.
• Record and verify team time records accurately.
• Manage daily outlet operations and assist team.
• Maintain service sequences and standards.
• Oversee opening/closing procedures and outlet supervision.
• Maintain accuracy of POS and cash handling with till balances.
• Ensure cleanliness and security of outlet equipment and materials.
• Report maintenance needs promptly to management.
• Maintain stock levels and conduct daily briefings.
• Develop training plans and conduct on/off-job training.
• Participate in relevant meetings and monitor payroll and costs.
• Maintain professional appearance and grooming of staff.

Skills

Strong communicator

Stakeholder management

Organised

Ability to work under pressure

Flexible roster

Education

Diploma in Hospitality Management / Hospitality

3 years of relevant experience

Job description

Purpose

As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations.You’llbalance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand.

Location

Sydney, NSW 2000

Contract Type

Permanent Full Time

Salary

$90,000 plus superannuation

Primary Responsibilities

• Ensure TeamMembers greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensuresaccuraterecording and verification of Team Member time records
• Manages all TeamMembers in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards areestablishedandmaintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintainsa high levelof cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance workrequiredto the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant dailylog book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members
• Attends all scheduled food and beverage and other relevant meetings whenrequired
• Monitors outletsmanpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal groomingin order tomaintaina consistentlyhigh levelof professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteousat all timeswith guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaintsimmediately,courteouslyand satisfactorily
• Ensures all guests are greeted & escorted to theirallocatedtables when possible
• Assistswith conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

Skills and Experience

• A strong communicator with well-developed stakeholder management
• RelevantDiploma in Hospitality Management / Hospitality, or 3 years of relevant experience.
• The ability to balance multiple priorities and act with a sense of urgency, whilstremainingcalm under pressure
• The possession of a valid RSA
• 5-star hotel background as a Supervisor/Manager in a food service field
• Someone who is exceptionally organised, with the ability to prioritisein order tomeetallocatedtimelines and budgets
• The ability to remain calm when under pressure
• The ability to work a flexible roster including mornings, evenings,weekendsand public holidays