Assistant Practice Manager — General Practice Leader

High Street Medical Centre; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

High Street Medical Clinic in Prahran is seeking an experienced Assistant Practice Manager to support the day-to-day operations of a busy general practice. You will work closely with the Business Manager and Nurse Coordinator, leading the reception team and coordinating rostering, onboarding and performance management.

We value hands-on leadership and strong communication, with a focus on patient care, team cohesion and maintaining efficient systems.

Qualifications

• Minimum 2 years' experience as an Assistant Practice Manager or Practice Manager in general practice.
• Experience in a private or mixed-billing practice supporting 8 or more GPs.
• Proficiency in Best Practice

Responsibilities

• Support day-to-day operations, keeping systems and processes running smoothly
• Leading, coaching and supporting the reception team, including onboarding, training and performance management
• Assist with rostering, team coordination and support
• Act as a point of contact for GP's, staff, and patients, keeping communication clear and consistent
• Support compliance and accreditation requirements
• Provide support to the Business Manager on improvement projects and process development/improvement
• Step into the Manager role during leave, to keep the clinic running as usual

Skills

Leadership

People management

Communication

Tools

Best Practice

HotDoc

Tyro

Cubiko

Job description

High Street Medical Clinic in Prahran is seeking an experienced Assistant Practice Manager to support the day-to-day operations of a busy general practice. You will work closely with the Business Manager and Nurse Coordinator, leading the reception team and coordinating rostering, onboarding and performance management.

We value hands-on leadership and strong communication, with a focus on patient care, team cohesion and maintaining efficient systems.