Assistant People & Culture Manager

The Glen Hotel Pty; Perth; On-site; AUD 90,000 - 120,000; Full time

Job summary

The EQ Hotel in Perth, WA, is seeking an experienced Assistant People & Culture Manager to join the pre-opening team and help build culture, systems and teams for Perth’s newest luxury hotel.

You will work with the People & Culture Director to support the full employee lifecycle, implement policies, coordinate training and establish robust HR systems before opening, then provide day‑to‑day HR support across all departments.

Qualifications

• Experience as Assistant P&C Manager or HR Advisor in a hotel environment.
• Strong experience in WA hotel operations and hospitality awards knowledge.
• Sound knowledge of Australian employment legislation and Fair Work requirements.
• Experience supporting recruitment, onboarding, employee relations and performance management.
• Excellent administration, organisation and communication skills.
• Experience using HRIS and payroll systems; Tanda experience is highly regarded.
• Flexibility to support a seven‑day hotel operation when required.

Responsibilities

• Support end-to-end recruitment, including advertising, screening, interviews, references and onboarding.
• Coordinate pre‑employment checks, contracts, personnel files and induction.
• Provide first‑level advice to managers on HR policies and workplace matters.
• Assist with employee relations, investigations, performance management and disciplinary processes.
• Support training delivery, engagement initiatives, recognition programs and wellbeing activities.
• Maintain accurate employee records and ensure legal and hotel policy compliance.
• Assist with workforce reporting, HR metrics and payroll‑related documentation.
• Collaborate with operational leaders to ensure effective onboarding and retention.
• Help create a positive, inclusive, service‑led workplace culture from pre‑opening onwards.

Skills

Recruitment

Onboarding

Employee relations

Performance management

Policy implementation

Staff engagement

Training coordination

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS

Tanda

Payroll systems

Job description

4 William Street, Perth, WA, 6000, AUSTRALIA

Assistant People & Culture Manager - Pre-Opening Luxury Hotel

The EQ Hotel | Elizabeth Quay, Perth WA

The EQ Hotel is seeking an experienced and hands‑on Assistant People & Culture Manager to join our pre‑opening team and help build the culture, systems and team behind Perth’s newest luxury hotel.

This is an exciting opportunity for a hospitality HR professional who understands the pace, complexity and people focus of hotel operations. You will work closely with the People & Culture Director to support the full employee lifecycle, establish strong foundations before opening, and provide trusted day‑to‑day support to our leaders and team members.

About the Role

Reporting to the People & Culture Director, you will play a key role in supporting the delivery of a high-performing, compliant and genuinely people-focused workplace.

During pre-opening, you will assist with high-volume recruitment, onboarding, HR administration, policy implementation, training coordination and the setup of people systems. Once the hotel is operational, you will provide practical HR support across all departments including Front Office, Housekeeping, Food & Beverage, Culinary, Engineering, Finance and Sales.

This is a varied, operational role suited to someone who enjoys being visible in the hotel, building strong relationships and finding practical solutions.

Key Responsibilities

• Support end-to-end recruitment, including advertising, screening, interviews, reference checks, offers and onboarding.
• Coordinate pre‑employment checks, employment contracts, personnel files, induction and compliance documentation.
• Provide first‑level advice and support to managers and team members on HR policies, performance, conduct, leave and workplace matters.
• Assist with employee relations matters, investigations, performance management and disciplinary processes.
• Support the delivery of training, engagement initiatives, recognition programs and wellbeing activities.
• Maintain accurate employee records and ensure compliance with employment legislation, Modern Awards, hotel policies and procedures.
• Assist with workforce reporting, HR metrics, payroll‑related documentation and employee data management.
• Work closely with operational leaders to ensure effective communication, onboarding and retention of team members.
• Help create a positive, inclusive and service‑led workplace culture from pre‑opening onwards.

Who You Are

You are a confident and approachable People & Culture professional with strong experience working in WA's hotels. You understand hotel operations, the hospitality awards, shift‑based workforces and the importance of responsive support to operational leaders.

You will bring:

• Previous experience as an Assistant P&C Manager, HR Advisor, P&C Coordinator or similar role within a hotel environment.
• Strong, recent experience in Perth hotel operations is essential.
• Sound knowledge of Australian employment legislation, Fair Work requirements and relevant hospitality awards.
• Experience supporting recruitment, onboarding, employee relations and performance management.
• Strong administration, organisation and attention to detail.
• Excellent communication skills and the ability to build trust with people at all levels.
• Experience using HRIS and payroll systems; Tanda experience will be highly regarded.
• Flexibility to support a seven‑day hotel operation when required.

Qualifications

• Tertiary qualification in Human Resources, People & Culture, Business, or a related discipline is highly regarded.
• Current knowledge of Australian employment legislation, Fair Work requirements and hospitality Modern Awards is essential.

Why Join The EQ Hotel?

• Be part of a luxury hotel pre-opening from day one and help shape the technology environment of Perth’s newest landmark hotel.
• Play a central role in launching and establishing a new hotel brand at Elizabeth Quay.
• Work across a broad, modern hospitality tech stack – no two days the same.
• Long‑term career opportunity as the hotel and wider group grow.

Your Role in Our Story

Join our founding team, where you will shape exceptional experiences, contribute to an innovative hospitality concept, and grow your career while helping make The EQ Hotel a defining element of Perth’s hospitality landscape.

Prior hotel People & Culture/HR experience is essential; applicants without hotel experience need not apply.

Screening Questions

• Do you have previous experience in a People & Culture, Human Resources or HR Advisor role within a hotel environment?
• Do you have recent experience working in a Perth hotel?
• Do you have sound knowledge of Australian employment legislation, Fair Work requirements and the Hospitality Industry (General) Award?
• Have you used an HRIS or payroll system? Please specify the systems you have experience with, including Tanda if applicable.
• Please describe your current Australian working rights, including your visa type and expiry date if applicable.
• Please outline your annual salary expectation?