Assistant Night Manager: Guest Experience & Ops

EVT Limited; Queensland; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

EVT Limited's Holiday Inn Express Sunshine Coast property seeks an Assistant Night Manager to support the Night Manager, oversee night operations, and deliver exceptional guest experiences. You will be a calm, proactive leader, ensuring safety, brand standards, and smooth daily procedures across the night shift.

The role requires strong communication, organisation, and a hands-on approach, with responsibilities including coordinating with Duty Management and stepping in as Manager on Duty when

Qualifications

• Proven experience within a similar role or capacity.
• 3–4 bullet points may be present.
• Ability to communicate effectively in spoken and written form.
• Professional and personable with a can-do attitude.
• Sound judgement under pressure and decisive decision making.
• Qualifications or relevant equivalent experience preferred.
• First Aid certificate and RSA may be required.
• Must meet legal working requirements in Australia.

Responsibilities

• Love the brand and be an ambassador of Holiday Inn Express.

Skills

Night shift experience

Communication

Decision making under pressure

Customer service

Team collaboration

Education

First Aid certificate

VIC RSA Certificate

Job description

EVT Limited's Holiday Inn Express Sunshine Coast property seeks an Assistant Night Manager to support the Night Manager, oversee night operations, and deliver exceptional guest experiences. You will be a calm, proactive leader, ensuring safety, brand standards, and smooth daily procedures across the night shift.

The role requires strong communication, organisation, and a hands-on approach, with responsibilities including coordinating with Duty Management and stepping in as Manager on Duty when