Assistant Manager | Tombo Den

Lucas Collective; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Tips

Staff discounts

Career progression

Job summary

Lucas Collective's Tombo Den on Chapel Street in Windsor is seeking an Assistant Manager/Supervisor to lead service during busy periods and mentor the crew. You will uphold exceptional guest experiences, manage floor operations, and ensure compliance with venue standards, while coordinating with OpenTable bookings.

The role offers career progression within a dynamic Japanese-inspired eating house and access to staff discounts across Lucas venues.

Qualifications

• Demonstrated experience as an Assistant Manager or Supervisor in an a-la-carte restaurant.
• Exemplary leadership with a strong focus on the crew experience.
• Exceptional service skills and guest focus.
• Strong understanding of management and restaurant compliance practices.
• Highly adaptable and able to perform in high-pressured service periods.
• Proven ability in building effective relationships.

Skills

Leadership

Guest service

Communication

Time management

Relationship building

Organisational skills

Tools

OpenTable

Deputy

Job description

About Tombo Den

Tombo Den is a moody, two-level homage to late-night Tokyo, set in the buzzing and eclectic heart of Chapel Street, Windsor. Helmed by Head Chef Dan Chan, the restaurant and sake bar’s offering of small plates delivers a playful, yet considered nod to the Japanese street food classics, with a centrepiece sushi counter and plenty of hero produce cooked over coals.

About Lucas Collective

Home to some of Australia’s most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

The Ideal Candidate Must Have

• Demonstrated experience as an Assistant Manager or Supervisor in an a-la-carte restaurant
• Exemplary leadership with a strong focus on the crew experience
• Exceptional service skills and guest focused
• Strong understanding of management and restaurant compliance practices
• Highly adaptable and able to perform in high-pressured service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using booking system OpenTable or similar
• Experience using a time & attendance system, Deputy or similar
• Exceptional communication and presentation
• Available and willing to work a rotating roster including weekends and public holidays

Working with Lucas Collective

At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that’s inclusive, inspiring and grounded in respect. Our tailored training approach marries on-the-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.

Additional information

• Career progression, competitive salary, tips
• High energy Japanese-inspired eating house
• Generous staff discounts across all Lucas Venues