Assistant Manager | Tombo Den

Tombo Den; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Job summary

Tombo Den, a two-level restaurant and sake bar on Chapel Street, Windsor, Melbourne, seeks an Assistant Manager to lead the team during busy services. You will drive guest satisfaction, team development and operational standards under Head Chef Dan Chan's guidance.

Ideal candidates bring proven supervisory experience in a la carte settings, strong communication, and the ability to manage time, schedules and compliance while adapting to weekend and holiday rosters.

Qualifications

• Experience as Assistant Manager or Supervisor in an a-la-carte restaurant.
• Strong crew leadership and staff development.
• Excellent guest service and guest-focused approach.
• Knowledge of restaurant compliance practices.
• Calm under pressure during peak service.
• Ability to build relationships and manage time.
• Experience with OpenTable or similar systems.
• Experience with time & attendance systems like Deputy.
• Excellent communication and presentation.
• Willing to work rotating roster including weekends and public holidays.

Skills

Team leadership

Guest service

Time management

OpenTable experience

Staff training

Communication

Job description

We are looking for the industry's best Assistant Manager to join our team!

About Tombo Den

Tombo Den is a moody, two-level homage to late-night Tokyo, set in the buzzing and eclectic heart of Chapel Street, Windsor. Helmed by Head Chef Dan Chan, the restaurant and sake bar’s offering of small plates delivers a playful, yet considered nod to the Japanese street food classics, with a centrepiece sushi counter and plenty of hero produce cooked over coals.

About Lucas Collective

Home to some of Australia's most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

The Ideal Candidate Must Have

• Demonstrated experience as an Assistant Manager or Supervisor in an a-la-carte restaurant
• Exemplary leadership with a strong focus on the crew experience
• Exceptional service skills and guest focused
• Strong understanding of management and restaurant compliance practices
• Highly adaptable and able to perform in high-pressed service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using booking system OpenTable or similar
• Experience using a time & attendance system, Deputy or similar
• Exceptional communication and presentation
• Available and willing to work a rotating roster including weekends and public holidays

Working with Lucas Collective

At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that’s inclusive, inspiring and grounded in respect. Our tailored training approach marries on-the-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.