Assistant Manager | Tombo Den

Lucas Restaurants; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Tips

Staff discounts across Lucas Venues

Job summary

Lucas Den is an award-winning Japanese-inspired eating house on Chapel Street in Windsor, operated by Lucas Collective. We are seeking an Assistant Manager or Supervisor to lead front-of-house teams, drive service standards and maintain strong guest relationships during busy periods.

The role involves rostering, ensuring compliance, and delivering high-energy, guest-focused service. There is opportunity for progression within Lucas Collective across our venues and a supportive training platform

Qualifications

• Demonstrated experience as an Assistant Manager or Supervisor in an a-la-carte restaurant
• Exemplary leadership with a strong focus on the crew experience
• Exceptional service skills and guest focused
• Strong understanding of management and restaurant compliance practices
• Highly adaptable and able to perform in high-pressured service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using booking system OpenTable or similar
• Experience using a time & attendance system, Deputy or similar
• Exceptional communication and presentation
• Available and willing to work a rotating roster including weekends and public holidays

Job description

Career progression, competitive salary, tips High energy Japanese-inspired eating house Generous staff discounts across all Lucas Venues

About Tombo Den:

Tombo Den is a moody, two-level homage to late-night Tokyo, set in the buzzing and eclectic heart of Chapel Street, Windsor. Helmed by Head Chef Dan Chan, the restaurant and sake bar's offering of small plates delivers a playful, yet considered nod to the Japanese street food classics, with a centrepiece sushi counter and plenty of hero produce cooked over coals.

About Lucas Collective

Home to some of Australia's most iconic and acclaimed restaurants, Lucas Collective is one of the country’s leading hospitality groups, with a collection including Chin Chin, Kisumé, Hawker Hall, Maison Bâtard, Baby Pizza, Yakimono, Society, Grill Americano and Tombo Den.

The Ideal Candidate Must Have:

• Demonstrated experience as an Assistant Manager or Supervisor in an a-la-carte restaurant
• Exemplary leadership with a strong focus on the crew experience
• Exceptional service skills and guest focused
• Strong understanding of management and restaurant compliance practices
• Highly adaptable and able to perform in high-pressured service periods
• Proven ability in building effective relationships
• Organisational and time management skills
• Experience using booking system OpenTable or similar
• Experience using a time & attendance system, Deputy or similar
• Exceptional communication and presentation
• Available and willing to work a rotating roster including weekends and public holidays

At Lucas Collective, we champion growth. We recognise talent, celebrate success and create space for individuals to thrive, proudly offering a culture that's inclusive, inspiring and grounded in respect. Our tailored training approach marries on-the-floor experience with our own digital education platform and we offer access to an array of career-changing opportunities.