Assistant Sommelier

Hyatt Hotels Corporation; Sydney; On-site; AUD 52,000 - 71,000; Full time

Benefits offered by this job

Shift meals

Spa and F&B discounts

Hyatt accommodation discounts

Learning and development programs

Employee assistance program

Paid family leave

Diverse and inclusive team

Job summary

Park Hyatt Sydney is seeking an Assistant Sommelier to support the sommelier in maintaining a wine list across the restaurant, bar and outlets. You will assist with stock orders, wine storage, and service organisation to enhance guest experiences.

You will provide informed wine recommendations, maintain cellar standards, and engage guests with warmth and professionalism, while pursuing wine-related learning opportunities.

Qualifications

• Excellent customer service and interpersonal skills.
• Current NSW RSA Certificate.
• Strong food and beverage service skills.
• Sufficient experience as waiting staff or assistant sommelier in a fine dining environment.

Responsibilities

• Assist the Hotel Sommelier to collate and maintain a wine list for the restaurant, bar and other outlets.
• Assist the Hotel Sommelier to order, collect, check and put away stock.
• Assist the Hotel Sommelier to organise wines prior to and during service.
• Ensure the cellar and wine cool room are stocked and wines stored properly.
• Provide guests with clear, helpful advice and recommendations based on flavours and ingredients.
• Maintain positive guest and colleague interactions and report issues to supervisors.
• Show passion for wines and willingness to learn about wine and sommelier studies.

Skills

Customer service

Interpersonal skills

Education

NSW RSA Certificate

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

The Dining Room is the signature restaurant of Park Hyatt Sydney. The Dining Room is reminiscent of a luxurious harbour side residence, bathed in natural light, in the ideal location with magical views of Sydney Harbour, Circular Quay and the iconic Sydney Opera House.

We are looking for an Assistant Sommelier to join our restaurant.

About the Role

• Assists the Hotel Sommelier to collate and maintain a wine list for the restaurant, bar and other food and beverage outlets that will enhance the cuisine and offer a broad spectrum wine of both domestic and imported nature.
• Assists the Hotel Sommelier to order, collect, check and put away stock
• Assists the Hotel Sommelier to be responsible for organising wines prior to and during service.
• To ensure that the cellar and wine cool room is stocked at all times and wines are stored in the appropriate manner.
• To provide guests with clear, helpful advice and recommendations of products to enhance the dining experience, taking into consideration the flavours and ingredients of the items ordered by the guest.
• Maintains positive guest and colleague interactions with good working relationships.
• Handles guest enquires in a courteous and efficient manner and report guest complaints or problems to supervisors if there is no immediate solution and assure follow up with guests.
• To have passion on wines and willing to learn about wine and drinks or sommelier related studies

Qualifications

To be considered for this role the candidate should possess the following:

• Excellent customer service and Interpersonal Skills.
• Current NSW RSA Certificate.
• Strong food and beverage service skills
• Sufficient experience as waiting staff or assistant sommelier in a fine dining restaurant or in a similar environment

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing a re at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com

This is not your typical career opportunity.

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