Assistant Manager - Moama Waters

Discovery Parks; Moama; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Free accommodation

Maidens Inn 2BR

Bonus scheme

Growth opportunities

Park discounts

Awards program

Employee assistance

Job summary

Discovery Parks Moama is seeking an experienced Assistant Manager to become the operational backbone of our front office. This office-focused leadership role thrives on organisation, people leadership and delivering exceptional guest experiences.

Working with the Park Manager, you will oversee day-to-day reception operations, lead a two-park team, and contribute to budgeting, revenue growth and marketing initiatives to attract more guests.

Qualifications

• Proven experience in hospitality/accommodation management.
• People leadership with a focus on training and development.
• Strong financial management and budget oversight.
• Tech savvy with RMS experience or similar reservations systems.
• Excellent communication and customer-centric approach.
• Flexibility and availability for weekend and after hours shifts.

Responsibilities

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

Skills

Hospitality management

People leadership

Budgeting

Reservations systems

Tools

RMS

Job description

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

Located on the banks of the Murray River, Discovery Parks - Moama offers a relaxed riverside lifestyle in one of Australia's most popular holiday destinations. The park features a mix of cabins, caravan and camping sites, with an on-site manager's residence and easy access to the Murray region's wineries, restaurants, golf courses and outdoor recreation attractions.

About The Role

we're looking for an experienced Assistant Manager to become the operational backbone of our front office. This is an office-focused leadership role, perfect for someone who thrives on organisation, people leadership and delivering exceptional guest experiences.

Working closely with the Park Manager, you'll oversee the day-to-day operation of reception while helping lead a team across two neighbouring Discovery Parks. You'll be trusted to make decisions, support the wider team and step into leadership whenever required.

Your Responsibilities Will Include But Are Not Limited To

• Manage daily operations and after-hours callouts.
• Oversee guest check-ins, reservations, and accounts.
• Assist with budgeting and maximizing revenue.
• Deliver top-tier guest service.
• Inspire and support the team.
• Contribute to marketing efforts to attract new guests.

About You

We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.

• Proven experience in hospitality/accommodation management
• People leadership skills with a focus on training and development
• Strong financial management and budget oversight experience
• Tech savvy with RMS experience or similar reservations systems
• Excellent communication and interpersonal skills, with a strong customer-centric approach
• Flexibility and availability for weekend and after hours shifts

Benefits for you

• Competitive salary package with Free accommodation, and utilities included
• Two-bedroom accommodation provided at nearby Discovery Parks Maidens Inn (approximately two minutes from the park).
• Quarterly and annual bonus scheme
• Professional growth opportunities
• Discounts on accommodation at over 300 G'day holiday parks
• Service recognition awards
• Employee Assistance Program

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.