Receptionist - Moama Waters

G'day Group; Moama; On-site; AUD 50,000 - 60,000; Part time

Benefits offered by this job

Discounted accommodation at G'day Group holiday parks

Employee Assistance Program

Service recognition awards

Job summary

A prominent Australian tourism group is seeking an enthusiastic Receptionist in Moama. This entry-level role involves delivering exceptional customer service, managing guest check-ins and handling reservations. Ideal candidates possess strong interpersonal skills, flexibility to work varied hours, and experience in a front office environment. Join a dynamic team in a rewarding hospitality setting with numerous benefits.

Qualifications

• Previous Front Office experience within the hospitality industry.
• Excellent communication and interpersonal skills.
• Flexibility to work weekends and public holidays.

Responsibilities

• Providing a high standard of customer service.
• Processing guest check-ins and outs.
• Coordinating with the Housekeeping team for accommodation readiness.

Skills

Customer service

Front Office experience

Communication skills

Organizational skills

Computer skills

Positive attitude

Tools

RMS or comparable Reservation Booking System

Job description

Join to apply for the Receptionist role at G'day Group

About Us

G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.

The Role

Duties

Your duties include but are not limited to:

• Providing a high standard of customer service
• Processing guest check‑ins and outs
• Accurately using the park booking system to make reservations and manage accounts
• Coordinate with the Housekeeping team to track readiness of accommodation
• Supply guests information regarding property and local areas of interest
• Completing the day‑to‑day office administration
• Maintain excellent relationships with the park teams, residents and guests

What We Look For

• Previous Front Office experience within the hospitality industry
• Passionate about delivering exceptional Guest experience
• Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
• Excellent communication and interpersonal skills
• Ability to handle cash transactions accurately
• Strong organizational skills and attention to detail
• Enthusiastic and positive attitude
• Flexibility to work weekends, public holidays, and evenings as needed
• Current drivers licence essential

Benefits to You

• Discounted accommodation at over 300 G'day Group holiday parks nationally
• Discounts with our G’day Rewards Partners
• Service recognition awards
• Access to Employee Assistance Program
• Internal promotions and opportunities

How To Apply

Are you an enthusiastic and customer‑oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!

Before receiving a job offer, candidates must consent to a Federal Police Clearance.

This role may involve extensive manual handling tasks including lifting up to 20 kg kneeling and squatting, as well as handling chemicals and utilising machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five‑year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.

Job Details

Seniority level: Entry level

Employment type: Temporary

Job function: Administrative, Travel Arrangements

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Moama, New South Wales, Australia