Assistant Manager — Lively Pub & Gaming Floor

ALH Hotels; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Exclusive discount card

Woolworths/BIG W discounts

Wellbeing support (EAP)

Job summary

The Horse & Jockey Hotel, part of ALH Hotels, invites hands-on managers to join a dynamic, high-tempo environment. You will lead on the floor during peak shifts, mentor our hospitality crew, and coordinate cross-departmental operations to deliver an outstanding experience for regular guests and our local community.

This role requires a visible leader who thrives in a busy venue, has strong people skills, and holds RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Qualifications

• Hands-on leadership experience in hospitality is required.
• Ability to supervise and mentor a team on the floor.
• RSA/RSG, RMLV and Approved Managers Licence must be held as per state requirements.

Responsibilities

• Lead peak shifts and manage floor operations.
• Mentor hospitality crew and coordinate cross-departmental tasks.
• Ensure a safe, smooth operation and high-energy service.
• Handle hiccups promptly to maintain a great vibe.

Skills

Leadership

People management

Customer service

Operational coordination

Education

RSA/RSG, RMLV and Approved Managers Licence

Job description

The Horse & Jockey Hotel, part of ALH Hotels, invites hands-on managers to join a dynamic, high-tempo environment. You will lead on the floor during peak shifts, mentor our hospitality crew, and coordinate cross-departmental operations to deliver an outstanding experience for regular guests and our local community.

This role requires a visible leader who thrives in a busy venue, has strong people skills, and holds RSA/RSG, RMLV and Approved Managers Licence as per state requirements.