Assistant GM - Lead High-Energy Hospitality & Team

Applejack; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

Gonzo Sydney in the heart of the CBD is seeking an Assistant General Manager to bring energy, lead from the front and make every service memorable. You will work alongside the General Manager to shape the team, culture and the experience that defines Gonzo.

From lively lunches to late-night dinners, you’ll keep the floor moving, the team thriving, and the good times rolling. If you’re a natural leader with a passion for hospitality and a dash of personality, we want to meet you.

Qualifications

• 2–3 years' leadership experience in a premium, high-volume restaurant or bar.
• A genuine love for food, wine, people and everything hospitality.
• Confidence managing teams, rosters, budgets and day-to-day operations.
• A natural ability to connect with guests and create memorable experiences.
• Strong communication, a hands-on attitude and the ability to think on your feet.
• A current NSW RSA
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Lead the floor, manage service and ensure every guest leaves with a story worth telling.
• Recruit, coach and develop a team that's confident, passionate and full of personality.
• Own the experience from reservations to guest recovery.
• Know your numbers: Manage rosters, labour budgets, service KPIs.
• Set the standard: Drive exceptional food, wine and service knowledge.
• Keep things sharp: Oversee POS, cash handling, compliance and safety.

Skills

Leadership experience

People management

Communication

Hospitality

Education

NSW RSA

Job description

Gonzo Sydney in the heart of the CBD is seeking an Assistant General Manager to bring energy, lead from the front and make every service memorable. You will work alongside the General Manager to shape the team, culture and the experience that defines Gonzo.

From lively lunches to late-night dinners, you’ll keep the floor moving, the team thriving, and the good times rolling. If you’re a natural leader with a passion for hospitality and a dash of personality, we want to meet you.