Assistant General Manager | Gonzo New Cbd Venue | Applejack

Applejack Hospitality; Sydney; On-site; AUD 95,000 - 130,000; Full time

Benefits offered by this job

People First

Grow Opportunities

Leadership Development

Top Tips

Work-Life Balance

Venue Discounts

Team Parties

Rewards & Recognition

Job summary

Applejack Hospitality is seeking an Assistant General Manager for Gonzo Sydney, the brand-new CBD venue blending Italian-inspired hospitality with a playful, energetic atmosphere.

Lead the floor, shape the team, and oversee reservations, guest recovery and daily operations to deliver memorable experiences. If you bring 2–3 years of leadership in premium venues, strong communication, and a love for hospitality, you’ll fit right in.

Qualifications

• 2–3 years' leadership experience in a premium, high-volume restaurant or bar.
• A genuine love for food, wine, people and everything hospitality.
• Confidence managing teams, rosters, budgets and day-to-day operations.
• A natural ability to connect with guests and create memorable experiences.
• Strong communication, a hands‑on attitude and the ability to think on your feet.
• A current NSW RSA
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Run the floor and lead service to ensure memorable guest experiences.
• Recruit, coach and develop a high-energy, personable team.
• Own reservations, guest recovery and daily guest interactions.
• Manage rosters, labour budgets and service KPIs.
• Maintain food, wine and service knowledge with personal flair.
• Oversee POS, cash handling, safety and compliance while keeping the fun.

Skills

Leadership experience

Hospitality mindset

Guest engagement

Team coaching

People management

NSW RSA

Flexibility

Job description

Join the growing Applejack team and be part of our brand new CBD Venue with a focus on premium service and bringing people together!

06th November, 2026

ASSISTANT GENERAL MANAGER | GONZO SYDNEY
A little Italian. A little unexpected. A whole lot of personality.
Meet Gonzo. Sydney CBD's newest Italian (ish) restaurant and bar, tucked beneath The Grace Hotel.
Generous, share-everything food. A room full of energy. A little mischief. And a hospitality experience that's deliberately off-centre.
We're not here to play by all the rules. We're here to create something worth talking about.
And we're looking for an Assistant General Manager who knows how to bring the energy, lead from the front and make every service one to remember.
Sound like your kind of place? Take the ride.
You'll be alongside our General Manager, helping shape the team, the culture and the experience that makes Gonzo, well... Gonzo.
From lively lunches to late-night dinners, you'll keep the floor moving, the team thriving and the good times rolling.
Here's what you'll get up to:

• Run the show: Lead the floor, manage service and make sure every guest leaves with a story worth telling.
• Bring the people: Recruit, coach and develop a team that's confident, passionate and full of personality.
• Own the experience: From reservations to guest recovery, make every interaction feel effortless and memorable.
• Know your numbers: Manage rosters, labour budgets, service KPIs and operational performance.
• Set the standard: Drive exceptional food, wine and service knowledge while encouraging a little individuality.
• Keep things sharp: Oversee POS, cash handling, compliance and safety without losing the fun.

YOUR KIND OF CRAZY?
We're after someone who takes hospitality seriously, but doesn't take themselves too seriously.
Someone who can command a busy floor, build a brilliant team and still find time to have a laugh along the way.

You'll bring:

• 2–3 years' leadership experience in a premium, high-volume restaurant or bar.
• A genuine love for food, wine, people and everything hospitality.
• Confidence managing teams, rosters, budgets and day-to-day operations.
• A natural ability to connect with guests and create memorable experiences.
• Strong communication, a hands‑on attitude and the ability to think on your feet.
• A current NSW RSA
• Flexibility to work evenings, weekends and public holidays.

Bonus points if you love Italian hospitality, big personalities and a little organised chaos.

We're part of Applejack Hospitality, a growing collection of Sydney's favourite venues, built around great people, memorable experiences and a genuine love for what we do.
And we look after our own.

• People First: Good people, good energy and a team where everyone belongs.
• Room to Grow: Real career opportunities across the Applejack group.
• Learn from the Best: Ongoing leadership, food, wine and beverage development.
• Tips on Top: A competitive tip structure to reward great service.
• Life Outside the Floor: Sustainable rosters and a genuine focus on work‑life balance.
• Eat, Drink & Save: Exclusive team discounts across all Applejack venues.
• Good Times Included: Team parties, celebrations and plenty of reasons to raise a glass.
• Get Recognised: Rewards and incentives for people who bring their best.

AN EASY YES? If you're a natural leader with a love for hospitality, a bit of personality and the confidence to make things happen, we want to meet you.

Gonzo is open. The room is buzzing. Now it's your turn to make your mark.

Please note: As part of our recruitment process, candidates may be required to undergo a background check.