Restaurant Manager — Own Ops, Lead Team, Grow Sales

Zeus Street Greek; Sydney; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Competitive salary + bonus structure

Flexible rosters and employment stabil

Leadership development opportunities

Comprehensive training program

Discounted meals

Uniforms provided

Franchisee and Hola Central pathways

Annual Managers summit

Job summary

Guzman y Gomez in Sydney, NSW is seeking a Restaurant Manager to lead daily operations, coach and train the team, and manage the restaurant's P&L. The role focuses on quality, procedure adherence, and embodying the brand spirit to deliver outstanding dining experiences.

You will balance service excellence with commercial outcomes, build a high-performing team, and create a guest-focused environment across the venue. This permanent full-time role offers career growth and competitive compensation.

Qualifications

• Demonstrated leadership in a fast-paced, high-energy setting.
• Strong financial and commercial acumen with ability to identify sales and P&L opportunities.
• Proven track record of meeting KPI targets.
• Exceptional interpersonal and communication skills.

Responsibilities

• Greet guests, escort to tables, and manage reservations.
• Train and monitor Food and Beverage Attendants to maintain service standards.
• Record and verify team members' time records accurately.
• Manage all outlet staff and daily operations of the venue.
• Ensure service sequences and standards are consistently followed.
• Oversee opening/closing procedures and outlet supervision.
• Maintain POS system operations and stock levels.
• Lead training plans for outlet team members and conduct sessions.
• Attend scheduled F&B and relevant meetings.
• Monitor manpower, payroll, costs, and profitability.

Skills

Strong communicator

Leadership

Financial acumen

KPI achievement

Customer service

Education

Diploma in Hospitality Management

3 years of relevant experience

Job description

Restaurant Manager – Guzman y Gomez

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit.

Purpose

As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations. You’ll balance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand.

Location

Sydney, NSW 2000

Contract Type

Permanent Full Time

Salary

$90,000 plus superannuation

Full-time role paying $7000 - $75000 per annum.

Primary Responsibilities

• Ensure team members greet guests and escort them to tables, schedule dining reservations
• Train and monitor Food and Beverage Attendants, ensuring service standards are met
• Accurately record and verify Team Member time records
• Manage all Team Members in all aspects of daily operation of the outlet, providing assistance where required
• Ensure approved service sequences and standards are established and maintained at all times
• Ensure all opening and closing procedures are carried out to an acceptable standard and supervise outlet
• Maintain efficient operating procedures for outlet’s point of sale cashiering computer system
• Maintain a high level of cleanliness and care of all equipment and materials; ensure security of outlet
• Promptly report any maintenance work required to the Manager and/or maintenance department
• Maintain all outlet stock levels
• Conduct daily briefings, complete Restaurant daily logbook
• Develop training plans and conduct on and off the job training sessions for all outlet Team Members
• Attend all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain consistently high level of professional appearance
• Punctual, efficient and courteous at all times with guests and fellow Team Members
• Handle all guest complaints immediately, courteously and satisfactorily
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed by superiors

Skills and Experience

• Strong communicator with well‑developed stakeholder management
• Diploma in Hospitality Management / Hospitality, or 3 years of relevant experience.
• Ability to balance multiple priorities and act with a sense of urgency, while remaining calm under pressure
• Valid RSA
• 5‑star hotel background as a Supervisor/Manager in a food service field
• Exceptional organisation, prioritisation and ability to keep tight to timelines and budgets
• Work a flexible roster including mornings, evenings, weekends and public holidays

Benefits

• Competitive salary + bonus structure
• Flexible rosters and employment stability
• Opportunities for advancing leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success
• Heavily discounted GYG meals
• Free and comfortable GYG uniforms and exclusive merch
• Annual Restaurant Managers summit – enjoy days of connecting, networking and sharing with leaders from across the country
• Cultural celebrations including Day of the Dead & Cinco de Mayo
• The chance to join our Hola Central team or become a Franchisee

What We Appreciate

We appreciate diverse experience, but specifically we are looking for candidates that have:

• Demonstrated leadership experience in a fast‑paced, high‑energy setting
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service
• Exceptional interpersonal and communication skills

Equal Opportunity

We’re committed to providing a safe and secure environment for our team and guests. We may conduct background checks including Police Checks and employment verification as part of our recruitment process.

We’re an employer of choice for Restaurant Managers, Assistant Managers, Shift Managers and emerging leaders in Sydney.

Recruitment

We are looking for persistent candidates all levels of management from experienced Restaurant Managers to Assistant Managers and Shift Leaders ready to take the next step.