Assistant General Manager | Gonzo new CBD Venue | Applejack

Applejack; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

Gonzo Sydney in the heart of the CBD is seeking an Assistant General Manager to bring energy, lead from the front and make every service memorable. You will work alongside the General Manager to shape the team, culture and the experience that defines Gonzo.

From lively lunches to late-night dinners, you’ll keep the floor moving, the team thriving, and the good times rolling. If you’re a natural leader with a passion for hospitality and a dash of personality, we want to meet you.

Qualifications

• 2–3 years' leadership experience in a premium, high-volume restaurant or bar.
• A genuine love for food, wine, people and everything hospitality.
• Confidence managing teams, rosters, budgets and day-to-day operations.
• A natural ability to connect with guests and create memorable experiences.
• Strong communication, a hands-on attitude and the ability to think on your feet.
• A current NSW RSA
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Lead the floor, manage service and ensure every guest leaves with a story worth telling.
• Recruit, coach and develop a team that's confident, passionate and full of personality.
• Own the experience from reservations to guest recovery.
• Know your numbers: Manage rosters, labour budgets, service KPIs.
• Set the standard: Drive exceptional food, wine and service knowledge.
• Keep things sharp: Oversee POS, cash handling, compliance and safety.

Skills

Leadership experience

People management

Communication

Hospitality

Education

NSW RSA

Job description

ASSISTANT GENERAL MANAGER | GONZO SYDNEY

A little Italian. A little unexpected. A whole lot of personality.

Meet Gonzo. Sydney CBD's newest Italian (ish) restaurant and bar, tucked beneath The Grace Hotel.

Generous, share-everything food. A room full of energy. A little mischief. And a hospitality experience that's deliberately off-centre.

We're not here to play by all the rules. We're here to create something worth talking about.

And we're looking for an Assistant General Manager who knows how to bring the energy, lead from the front and make every service one to remember.

You’ll be alongside our General Manager, helping shape the team, the culture and the experience that makes Gonzo, well... Gonzo.

From lively lunches to late-night dinners, you’ll keep the floor moving, the team thriving and the good times rolling.

Here’s what you’ll get up to:

• Run the show: Lead the floor, manage service and make sure every guest leaves with a story worth telling.
• Bring the people: Recruit, coach and develop a team that's confident, passionate and full of personality.
• Own the experience: From reservations to guest recovery, make every interaction feel effortless and memorable.
• Know your numbers: Manage rosters, labour budgets, service KPIs and operational performance.
• Set the standard: Drive exceptional food, wine and service knowledge while encouraging a little individuality.
• Keep things sharp: Oversee POS, cash handling, compliance and safety without losing the fun.

YOUR KIND OF CRAZY?

We’re after someone who takes hospitality seriously, but doesn’t take themselves too seriously.

Someone who can command a busy floor, build a brilliant team and still find time to have a laugh along the way.

You’ll bring:

• 2–3 years' leadership experience in a premium, high-volume restaurant or bar.
• A genuine love for food, wine, people and everything hospitality.
• Confidence managing teams, rosters, budgets and day-to-day operations.
• A natural ability to connect with guests and create memorable experiences.
• Strong communication, a hands-on attitude and the ability to think on your feet.
• A current NSW RSA
• Flexibility to work evenings, weekends and public holidays.

Bonus points if you love Italian hospitality, big personalities and a little organised chaos.

We’re part of Applejack Hospitality, a growing collection of Sydney’s favourite venues, built around great people, memorable experiences and a genuine love for what we do.

And we look after our own.

• People First: Good people, good energy and a team where everyone belongs.
• Room to Grow: Real career opportunities across the Applejack group.
• Learn from the Best: Ongoing leadership, food, wine and beverage development.
• Tips on Top: A competitive tip structure to reward great service.
• Life Outside the Floor: Sustainable rosters and a genuine focus on work-life balance.
• Eat, Drink & Save: Exclusive team discounts across all Applejack venues.
• Good Times Included: Team parties, celebrations and plenty of reasons to raise a glass.
• Get Recognised: Rewards and incentives for people who bring their best.

AN EASY YES?

If you’re a natural leader with a love for hospitality, a bit of personality and the confidence to make things happen, we want to meet you.

Gonzo is open. The room is buzzing. Now it's your turn to make your mark.

Please note: As part of our recruitment process, candidates may be required to undergo a background check.