Assistant Executive Housekeeper — Luxury 5-Star Hotel

Silk Hospitality; Western Australia; In loco; AUD 65.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Permanent full-time role

Internal development and career growth

Healthcare, wellness, retail, travel &

Discounts on lifestyle services

Descrizione del lavoro

Silk Hospitality is seeking an experienced Assistant Executive Housekeeper for a luxury 5-star hotel in Perth CBD. You will lead a large housekeeping team, ensuring 5-star service standards and brand compliance while supporting workforce planning and staff development.

Working closely with the Executive Housekeeper, you will drive operational excellence, quality assurance, and collaboration across departments to deliver exceptional guest experiences in a fast-paced environment.

Competenze

• Proven leadership of large housekeeping teams in luxury hotels.
• Ability to drive quality standards and operational performance.
• Excellent organisational and communication skills required.

Mansioni

• Oversee day-to-day housekeeping operations across guest rooms and public areas.
• Lead and coach a large housekeeping team to deliver 5-star service standards.
• Act as department head in Executive Housekeeper's absence.
• Assist with recruitment, onboarding, and performance management.
• Conduct room/public area inspections for quality and brand compliance.
• Support rostering, workforce planning, and payroll processes.
• Resolve guest concerns professionally and promptly.
• Collaborate with Front Office, Maintenance and other departments for seamless operations.
• Monitor inventory and assist with supplies and equipment ordering.

Conoscenze

Leadership

Team motivation

Communication

Attention to detail

Organisational skills

Descrizione del lavoro

Silk Hospitality is seeking an experienced Assistant Executive Housekeeper for a luxury 5-star hotel in Perth CBD. You will lead a large housekeeping team, ensuring 5-star service standards and brand compliance while supporting workforce planning and staff development.

Working closely with the Executive Housekeeper, you will drive operational excellence, quality assurance, and collaboration across departments to deliver exceptional guest experiences in a fast-paced environment.