Executive Housekeeping Manager — Sydney CBD, 5-Star Hotel

AHS Hospitality Pty Ltd.; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Training and development

Career progression

Sponsorship opportunities

Job summary

ahs hospitality part of RGF Staffing ANZ is seeking an experienced Executive Housekeeping Manager to lead one of our teams at a 5-star hotel in Sydney's CBD. You will set priorities, oversee housekeeping operations, and partner with hotel leadership to meet quality metrics and guest service standards.

The role demands strong relationship-building, excellent time management, and a proactive approach to compliance and safety.

Qualifications

• A strong appetite to build and sustain relationships.
• A passion to strive for excellence in service quality.
• Excellent time management and efficient work habits.
• Understanding of annualised budgets and cost control.
• Commitment to providing a safe workplace and compliant operations.
• Common-sense, no-nonsense approach to compliance.
• Proactive problem solving with a can-do attitude.
• Ability to work on weekends and public holidays when required.
• No formal qualifications required; previous housekeeping management experience is valued.

Responsibilities

• Set up key tasks for you and the team.
• Brief the team on priorities and challenges.
• Collaborate with hotel leadership on short/long-term quality metrics.
• Ensure timely room deliveries to the hotel for guest arrival.
• Maintain communication with the team and arrange necessary resources.
• Handle health & safety, billing, and rostering administration.
• Ensure guests are serviced with a smile and with high standards.
• Provide smooth handovers to the team and wrap up daily duties.

Skills

Relationship building

Customer service

Time management

Budget awareness

Compliance

Problem solving

Weekend availability

Job description

ahs hospitality part of RGF Staffing ANZ is seeking an experienced Executive Housekeeping Manager to lead one of our teams at a 5-star hotel in Sydney's CBD. You will set priorities, oversee housekeeping operations, and partner with hotel leadership to meet quality metrics and guest service standards.

The role demands strong relationship-building, excellent time management, and a proactive approach to compliance and safety.