Assistant/Duty Manager | St Mary's Hotel

Redcape Hotel Group; Penrith; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

40% food & beverage discounts; 10% off

Career progression across 50+ venues

Convenient location with public-transp

Job summary

Redcape Hospitality is seeking an Assistant Manager to join the leadership team at St Marys Hotel. This hands‑on role leads from the floor and sets the standard across a busy, multi‑outlet venue.

You'll work with an experienced Venue Manager, enjoy flexible, rotating rosters and clear progression pathways within our 50+ venues network. The role focuses on developing team members across food, beverage, gaming, and events while maintaining high standards.

Qualifications

• Hands-on leader with the ability to coach, develop and lift team performance.
• Genuine passion for hospitality and customer experience.
• Experience leading shifts and running multi-department venue operations.

Responsibilities

• Support and develop team members across food, beverage, gaming, functions and sports bar operations
• Maintain high standards across venue presentation, service and compliance
• Manage cash handling, daily reporting and reconciliation
• Work with the Venue Manager to improve performance and team culture

Skills

Hands-on leadership

Customer experience

Team coaching

Multi‑outlet operations

Shift management

Job description

Assistant/Duty Manager | St Mary's Hotel

Love great hospitality and want to step into a role where you're backed to grow?

Redcape Hospitality is looking for an Assistant Manager to join the leadership team at St Marys Hotel. This role suits someone who leads from the front, takes pride in running strong shifts, and wants to build their career in a fast-paced, high-volume environment where strong operators are developed and promoted from within.

Why join us

• Step into a leadership role with an experienced Venue Manager who will support your development

• Flexible, rotating rosters designed to support balance across the team

• Work in a recently renovated venue with loyal locals and a team that takes pride in great service.

• Enjoy 40% off food and beverage and 10% off bottle shop purchases across all venues

• Convenient location with easy public transport access

• Build your career across a hospitality group with 50+ venues and clear progression pathways

About the role

Reporting to the Venue Manager, you'll be part of the leadership team responsible for the smooth day-to-day running of the hotel.

This is a hands‑on role where you'll lead from the floor, take ownership of shifts, and set the standard across a busy, multi-outlet venue.

What you'll be doing

• Support and develop team members across food, beverage, gaming, functions and sports bar operations

• Maintain high standards across venue presentation, service and compliance

• Manage cash handling, daily reporting and reconciliation

• Work with the Venue Manager to improve performance and strengthen team culture

What we’re looking for

• Genuine passion for hospitality and customer experience

• Hands-on leader who is confident running shifts from the floor

• Ability to coach, develop and lift team performance

• Strong understanding of multi‑department venue operations

• Current RSA, RCG & ARCG (or willingness to obtain)

• Availability to work rotating roster including nights, weekends and public holidays

About St Marys Hotel

St Marys Hotel is a high-traffic, multi-offer venue with gaming, sports bar, bistro dining, accommodation and a drive-through bottle shop. It trades consistently throughout the week, attracting locals, regulars and travellers across Western Sydney.

For an Assistant Manager, this creates exposure to a broad range of operations — from high-volume service periods through to accommodation guest experience — in a fast-paced, hands‑on leadership environment.

As part of Redcapes growing portfolio, the venue offers stability, strong operational support and genuine career progression opportunities.

If this sounds like the right fit, we'd love to hear from you!